of TripAdvisor Travelers recommend this hotel
"Ok to good"
The hotel is very well located in one of the main arteries of the city and within walking distance of restaurants, cafes, museums, churches, the Red Square, The Kremlin and so forth. The hotel receptionists were for the most part unsmilingly polite but efficient; check-in was speedy. The rooms was quite large with a mix of well preserved and tired furniture. The bathroom was quite ample however the plastic washbasin was smudged and a bit unsightly. Amenities were generous and replenished everyday. Linen and towels were of good quality. Room cleaning staff were very friendly. The buffet breakfast was quite generous and varied. The restaurant staff was pleasant and accommodating. Spend a whole week at the hotel for a conference and a few days of sightseeing. The hotel concierges, as well as the rest of the staff, were a mixed bag, from pleasant and helpful to again, a cool demeaning attitude that permeated throughout our stay which gave a sort of an unwelcome feeling. Had a rather unpleasant experience at the bar; mentioned that the Proseco served was a bit on the warm side, only to be rebuffed by the waiter that it was OK and that it was my fault for letting it get warm; he later apologized when I returned the drink. Had the opportunity to visit 2 other well known hotels in the city and the service, extremely pleasant attitude, helpfulness and attention to details of the staff marked a long distance from this one. The conference rooms were just OK, with very noisy doors and according to the organizer of the event, a difficult staff to deal with.
"GORGEOUS HOTEL - GREAT BREAKFAST BUFFET - CONVENIENT LOCATION"
Lovely hotel with friendly staff and an amazing breakfast buffet. The location was close enough to Red Square without being in the middle of everything too. Defffo worth a visit! The hotel felt luxurious without being pretentious!
What a grand lobby.....loved it! Nice place to meet friends or have business meetings. Beautifully decorated and laod out. Nice location too! Close to train station which makes it convenient for guests. If its raining ask the concierge for an umbrella....they do oblige!
"Old and charmy"
Nice property on Tverskaya main street with everything handy nearby, incl traffic jams though lol I love the service, nice comfy bed, water, smell at the lobby.. But the hotel is quiet old, the AC air hasn't any freshness, just all about dry your skin. But you feel what you want.
We booked this hotel last minute after an Airbnb booking went wrong. The rate on Expedia ended up being almost that same and a lot more comfortable albeit not quite as centrally located. The rooms are spacious, modern and very clean. The staff are very friendly and speak English very well. Can't fault this place.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM