"The Best Hotel Experience Ever"
My friend was visiting me in Thailand, and after a whirlwind tour of the country, we ended at the Avani Resort for 3 nights before he grabbed a plane back. We could not have been happier.. While I opted for one of their less expensive options, the garden view deluxe, my room was very spacious, well appointed, with a stunning view of their beautifully landscaped pool area. It was also spotless clean, which is usually my top criteria. The entire staff, front desk, bell clerks, buffet staff, masseuse in the spa and fitness center staff spoke excellent English. I was routinely addressed by name, which still surprises me how they knew. They were all very warm and welcoming, as well as helpful. When I messed up the times for my transportation to the airport, Mr Apichai Ratthaworn, at the front desk quickly resolved the matter quickly for me. Food at the breakfast buffet was delicious, with an extensive selection. Servers were friendly and quick with replacement dishes and utensils. The grounds are spectacular, surrounding a beautiful pool, with a small restaurant and bar you can swim up to. All of this is located right on Beach Road. It's amazing that you can leave the hectic nightlife behind in just a few quick steps and suddenly be in this tranquil environment. Many restaurants and entertainment nearby, but we were content to enjoy the pool all day. There is an upscale shopping mall attached to the lobby. They have a real fitness center, not just a small hotel style. There are even tennis courts on the roof. I will return soon to Pattaya with my wife this time, and the Avani will be our choice of a hotel without a doubt.
"Poor service at Reception"
Arrived Friday night after 16 hours travel only to find they would not give us the king size sea view room we had paid for! We booked months in advance and paid in full 1 month before arriving, even emailed a special request a week earlier, but to no avail. We were given a cheaper garden view room with a promise to move us yesterday. That didn't happen! They will not refund the difference. So save yourself the grief and book somewhere else. In Australia we call this theft!
I am very much looking forward to my stay. I have stayed in the previous hotel the Mariott. The staff have been very kind and welcoming during the transition. I cannot wait. Avani have retained the staff which is excellent. They are laid back, helpful and do not interfere or keeping asking you how is everything. They just say hi. Which is nice.
"Looks great ! "
I have stayed at AVANI Pattaya last week for 2 nights with a group of friend. After rebranded from Marriott Pattaya Resort & Spa, the resort even looks more stunning with nicely renovated room, beautiful Thai style landscape as usual and amazing service. Khun Ning from F&B team was pretty helpful and friendly. This resort is my favorite one in Pattaya now and sure will return again.
"Looks great ! "
I have stayed at AVANI Pattaya Resort last week for 2 nights with a group of friend. After rebranded from Marriott Pattaya Resort, the resort even looks more stunning with renovated room, nice Thai style landscape as usual and amazing service. Khun Ning from the Breakfast restaurant is really friendly and efficient. This resort is now my favorite one in Pattaya.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM