of TripAdvisor Travelers recommend this hotel
Great location right in the heart of the Grove. Easy to get to the malls and the airport. The Grove is a great place to stay. Mayfair is right in the middle of everything. Very helpful and friendly staff, fantastic rooftop bar and pool. Rooms are looking a little dated but that is part of the charm of the Mayfair. We would definitely stay there again.
"Mayfair hotel and spa"
The room was big and clean. It had smell of basement. overall it was good. The roofpool was lovely. Breakfast was expensive but great. The view was poor, we had a wall 10 feet from the balcony. The interior was nice. I asked the Staff of valetparking about the garage next to the hotel. He sad it was just hourly, but it was not.
"Unique & beautiul property"
Our family has stayed here about 6 times in the past 7 or 8 years. It is a beautiful hotel. The staff is always friendly, professional and receptive to any issues. The hotel never feels crowded even if it's close to capacity. The open center atrium seating areas, flowing waters and landscaping are just unmatched anywhere else we've been. we really enjoy and look forward to our annual trip to the Grove. The neighborhood sports nice shopping, dining, places to drink, outdoor seating restaurants, sports bars, bicycle shops, parks, movie theatres......I mean you never have to get into a car if you just want to relax in the hotel and neighborhood.
"Art Nouveau meets Miami"
Mayfair Hotel's architecture is interesting. The details are art nouveau that meets subtropical Miami. The location is in a quieter area compared to Miami Beach. The surrounding neighborhoods are pretty. Good for exploring morning runs. Rooms face an internal court which might have been external in the past. There are still rain gutters lining the inner levels. The skylight covers the court. One interesting note is that the ceiling fan on the walkways seem low and might be an issue for tall guests. Our room was tidy. The bed was set diagonally in the room with the head against a ledge which we weren't quite sure why the ledge exists. The ledge itself is barren. It might be a nice touch to either decorate or utilize it. The staff were pleasant and helpful when engaged. Cleaning missed our room one day of our stay. Our requests from room were promptly handled. Note. Phone buttons don't function, dial 0 for frontdesk. WiFi worked well. We enjoyed our stay here. Although not flawless, we still recommend.
"Average stay GREAT location "
We arrived late at night following a long flight with three heavy bags, the valet guy literally told us that it was 30 dollars a night to park at the hotel, he then watched us struggle with five extremely heavy bags between two of us, whilst he walked into the reception to chat to his colleagues, the exact same way we were walking. The receptionist gave us the room key and told us to read the information on the sheet she gave us for information about the hotel, again not offering us help to our room with our bags, whilst the valet guy continued to watch us struggle. The room was very spacious and clean. The bed was large and very comfortable. The room was cleaned to a high standard daily. The TV in the room seemed so so old and it was very fuzzy.. so fuzzy that when you watched a movie the subtitles were unreadable at the end. We complained to front desk many times about this and were just ignored, we were told that someone would come to fix the TV and so we waited and waited and no one came. When we mentioned this on check out, we were given some money off of our hotel bill. Although we did not sit by the pool we went upstairs to have a look, there are not a huge amount of sunbeds round it, but there were plenty free when we went to look around 10am one morning. The location of the hotel is great, about a 2 minute walk from coconut grove, which is full of shops and restaurants. South beach is around a 15 minute drive away. Overall, a great location and the room is clean and large but the staff are not particularly friendly and you appear to be a bit of a hassle to them.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM