"Night Brunch Stay Over"
I have now stayed at Media One twice, following the evening brunch they offer on Fridays. Both times I have been disappointed with the arrival and check in process. I had several bags to take in when I arrived at valet but none of the employees offered a luggage cart. I had to wait quite a while to check in and check out as they only have 2 colleagues available to do this, even on the weekends when it is busier than a weekday. The rooms are nice and service beyond check in and check out was fine. It's an interesting hotel that just underwent some updates. I may or may not stay there again if I am in the area. Also, when I've called reception to have my car brought up from valet, they did not communicate this to the valet team or transfer me directly to them so I got downstairs and had to initiate this process all over.
We had a really great time. Have been in the hotel for 7 days. Rooms, facilities & service were great. People were amazing and really nice, we had breakfast every morning with Neel serving us, the always happy & smiling Neel :) Food was a present every day, what a great diversity of such good food.
"Comfort and dining"
Great choice of restaurants and bars here. Room was very comfortable. 'Open plan' bathroom was quite 'risqué' but luckily it worked for us. :) Neat, clean and comfortable bed. Great service from all hotel staff during our brief stay. Would definitely recommend to anyone visiting Dubai. Minutes away from Dubai Marina and JBR and the iconic Mall of Emirates is virtually across the road.
"My overall thoughts"
Like the rooms. Venues on-site and the leisure facilities. The Buffet is pretty good, but could use some improvements/variety of styles. Repeated menu items get boring fast. Service is great, Neel has been there almost everytime I've been there and took great care of my dining needs. Overall 8/10 IMHO
The location and overall standard of the hotel was perfect for us. Close to local transport with a wonderful view of the marina and the sea. The staff were first class and always friendly and helpful. Breakfast gave an excellent choice and was the perfect start to the day but the dining area was a little like a cafeteria rather than a dining room. We tried out the 'Ladies Night' in the hotel, which can be found anywhere in Dubai and when ladies are served free drinks but the men pay. The wine was disgusting and my comments about the wine were disregarded by the staff serving. These were not the staff were normally met and were a bit of a disappointment. We left without finishing our wine!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM