Guten Tag, vielleicht hatten wir nur Pech, aber bei der Anreise war ein nicht besonders freundlicher Herr, der uns "abfertigte" - er wirkte auch eher wie ein Trainee. Das andere Personal war gut, aber es geht unserer Meinung nach auch noch etwas freundlicher.Comment of D. Michael , Germany the 2014-02-23
Wir waren dieses Mal im the Level untergebracht. Alles war perfekt im Detail. Wir werden wiederkommen.Comment of P. Manfred , Spain the 2014-02-19
Schönes Hotel in Top-Lage. Freundlichkeit am Check-In ließ zu wünschen übrig, das Restaurant-Personal ist aber sehr freundlich und hilfsbereit.Trotz starkem Verkehrslärm hört man bei geschlossenen Fenster nichts davon.Ein Late-Check Out am Wochenende war nicht möglich, Frühstück gab es nur bis 11 Uhr am Wochenende, es ist also kein Hotel für Langschläfer.Comment of M. Brigitta , Germany the 2014-02-14
Gute LageComment of K. Klaus , Germany the 2014-01-26
Thank you for giving us a room with a lovely view of the river, your staff were friendly and the rooms were cleaned regularly. I cannot say anything negative about the hotel as it was exactly as described.Comment of T. Gary , United Kingdom the 2014-01-21
"Great hotel for city break"
Hotel situated on the river Spree right by station which was handy as we arrived by train.Very centrally located for seeing the sights,15/20 min walk to check point Charlie or Bradenberg gate.Rooms are lovely, very comfortable beds.We only had breakfast but was excellent with plenty to choose from
we booked this hotel over the Christmas holidays. We were able to walk to most of the Christmas markets as well as much of the sights of Berlin. It was a nice clean hotel, the room was beautiful. The lobby was decorated nice for Christmas, even with a large gingerbread house! But there were a couple of problems with our stay. First off we were facing the street, so the street noise was quite bad when you were trying to sleep. Second the wifi, I was actually surprised there was not free wifi, you had free up to a point but we always went over so we had to pay extra, A shame really with a big chain hotel charging for wifi these days. But with that said I would most likely stay there again.
This hotel is really nice. It is in a good central location, right near the train station. Hotel staff very friendly and helpful. Room was lovely and spacious, only slight downside was that the double bed was two singles pushed together.
"jayne and gary"
Excellent hotel service and location staff very helpful breakfast excellent good bars and restraints across the bridge in the theatre district and. Excellent shopping when you walk in the opposite direction
"Awesome hotel, perfect location "
We went for our honeymoon, and had a great experience with the hotel staff kind service and the perfect location which made everything accessible by foot, an advantage we always appreciate on our vacations
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM