Guten Tag, vielleicht hatten wir nur Pech, aber bei der Anreise war ein nicht besonders freundlicher Herr, der uns "abfertigte" - er wirkte auch eher wie ein Trainee. Das andere Personal war gut, aber es geht unserer Meinung nach auch noch etwas freundlicher.Comment of D. Michael , Germany the 2014-02-23
Wir waren dieses Mal im the Level untergebracht. Alles war perfekt im Detail. Wir werden wiederkommen.Comment of P. Manfred , Spain the 2014-02-19
Schönes Hotel in Top-Lage. Freundlichkeit am Check-In ließ zu wünschen übrig, das Restaurant-Personal ist aber sehr freundlich und hilfsbereit.Trotz starkem Verkehrslärm hört man bei geschlossenen Fenster nichts davon.Ein Late-Check Out am Wochenende war nicht möglich, Frühstück gab es nur bis 11 Uhr am Wochenende, es ist also kein Hotel für Langschläfer.Comment of M. Brigitta , Germany the 2014-02-14
Gute LageComment of K. Klaus , Germany the 2014-01-26
Thank you for giving us a room with a lovely view of the river, your staff were friendly and the rooms were cleaned regularly. I cannot say anything negative about the hotel as it was exactly as described.Comment of T. Gary , United Kingdom the 2014-01-21
"good hotel choice in Berlin"
reception was very friendly with me, though my colleagues later said they weren't with them. The lobby was very nicely decorated with a huge gingerbread house, really nice. The rooms were good and comfy, quite luxurious with slippers and bathrobes and so on. Wifi connection was good and free. Minibar was available too. Sleeping comfort was good, it was quiet and nice pillows and bed. Breakfast was nice, I liked the nice German bread and there was quite a good choice of breakfast items, mostly fresh. We also spent some time at the bar in the evening which was nice and had nice live music from a Southamerican group. Check out was easy too and friendly and helpful. I would definitely stay here again and understand why some of my colleagues rate this as the Berlin number 1 hotel for business.
"A good choice!"
Perfect location central Berlin! Decently priced. Excellent breakfast. Nice staff. Mind you, it's a big hotel, if you want cozy. And hotels must stop making Wifi Internet an issue. It's free here, but complicated. Internet should be easy to access! But a very good hotel this is!
"An excellent hotel with very helpful staff"
This is a high quality hotel with warm and welcoming staff. The rooms are very comfortable and a good size with a large bed and a very clean and well provided bathroom. Breakfast is excellent. Considering the excellence of the hotel it is good value for money
"Great weekend break, superb breakfast"
We chose the Melia for our weekend break in Berlin knowing its location was just what we wished for, central to the transport network and the many of the sights. What we didn't realise was the level of comfort and service that we would receive. As other reviewers have mentioned, the hotel is a two minute walk from Friedrichstrasse station; we were early to check-in (very polite and friendly) so left our bags and walked along to Block House for lunch. On our return we had been allocated a large room with a view over the Spree and a massive bed. The bathroom was sparkling and the under-floor heating a treat! After our first evening sightseeing we returned to our room to find an anniversary gift from the hotel - what a lovely gesture. We were delighted that we had booked a breakfast-inclusive rate as this treat set us up for the day. The room was busy, but the spread contained everything that we could have wished for, and the decaf coffee was gorgeous. Apart from this we did not eat at the hotel, preferring the local eateries in Georgenstrasse. Our rate, booked direct, gave us a daily room credit which we were pleased to use against the mini-bar. Check-out was a very humane 12 noon and we were welcome to leave our bags until later in the day. We have stayed in four Berlin hotels in our travels over the years and would certainly be delighted to return to the Melia.
Booked a standard and upgraded to an executive room on arrival. Very nice indeed but we didn't get lounge access. Room was fantastic; recently refurbished, clean, well kept and overlooking the Spree. They didn't refill the small biscuit bowl each day which seemed a bit mean! We didn't wait in the restaurant for dinner although room service was reasonably priced and good. Very friendly and helpful staff. Breakfast was excellent although the queues and crowds made it less pleasant. Perfect location, a few doors down from Friederichstrasse station which goes direct to Schoenefeld airport and the German rail network. Also close to some good restaurants and an easy walk to unter den linden and the tourist attractions. Let down by its wifi. Seems very miserly but for free you are limited to 2 devices at a 1 MB limit. Be careful when selecting, we got charged for two wifi plans I'm sure we didn't select! Other than the wifi and crowds at breakfast which stop me giving it excellent the hotel was great and I'm sure we will return when in Berlin.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM