Guten Tag, vielleicht hatten wir nur Pech, aber bei der Anreise war ein nicht besonders freundlicher Herr, der uns "abfertigte" - er wirkte auch eher wie ein Trainee. Das andere Personal war gut, aber es geht unserer Meinung nach auch noch etwas freundlicher.Comment of D. Michael , Germany the 2014-02-23
Wir waren dieses Mal im the Level untergebracht. Alles war perfekt im Detail. Wir werden wiederkommen.Comment of P. Manfred , Spain the 2014-02-19
Schönes Hotel in Top-Lage. Freundlichkeit am Check-In ließ zu wünschen übrig, das Restaurant-Personal ist aber sehr freundlich und hilfsbereit.Trotz starkem Verkehrslärm hört man bei geschlossenen Fenster nichts davon.Ein Late-Check Out am Wochenende war nicht möglich, Frühstück gab es nur bis 11 Uhr am Wochenende, es ist also kein Hotel für Langschläfer.Comment of M. Brigitta , Germany the 2014-02-14
Gute LageComment of K. Klaus , Germany the 2014-01-26
Thank you for giving us a room with a lovely view of the river, your staff were friendly and the rooms were cleaned regularly. I cannot say anything negative about the hotel as it was exactly as described.Comment of T. Gary , United Kingdom the 2014-01-21
The staff organized connecting rooms for us, since we were travelling with my parents (83 and 86) who are not used to travelling. They also arranged it so that my parents got a room with bathtub AND a shower with easy access - something we didn't ask for, it was just arranged for us. Great service.
"Great location, friendly and helpful staff"
The Melia Hotel is located by the river on Friedrichstrasse, a very short walk from the station making it ideal for those arriving at Schönefeld airport to take the train into the City. The cost of the S Bahn is Euro3.40 each and it is a very efficient service. Remember to validate your ticket before boarding the train!! We prefer to walk around cities on our City breaks and the Melia is perfectly located for walking to all the main tourist sites in Berlin. Upon arrival the staff are immensely helpful and friendly. All speak English which is a massive help. There is a lift to all floors. Bedrooms are very well appointed as you would expect. Our room had a safe, mini bar, flat screen TV, comfortable chairs. The bed was very comfortable too. The bathroom and toilet was fully equipped with bath/shower, hair dryer, all the toiletries you need. Breakfast was incredible. Too much to list but every taste and need is catered for including, hot food, cold meats, cheeses and the usual selection of fruit and cereals. For those who wish to imbibe, Sparkling wine both White and Rose is available - a very nice touch indeed - highly decadent!! We visited just after New Year and the weather was freezing cold with snow on the ground so the availability of good restaurants in the close vicinity of the hotel was a great bonus. We would happily recommend the Melia Hotel.
Ideal location for exploring central Berlin on foot. As a party of four when we got off the plane at Schonefield the best train ticket is a small group ticket for up to 5 people 20.50euros which allows to travel zones ABC for all day up to 3am. Airport express train takes 35 mins to Friedrichstrass 2 min walk to Melia. Checkin very quick and early. We arrived 12 noon. Organised a walking tour through hotel concierge. Through Santander waking tours which are classed as free with guide stating that he is on tips only basis. Tour was 2 1/2 hours which was excellent. Although tips are voluntary it is well worth at least 10e per person. Very knowledgeable and enthusiastic guides.Tour left from beside Brandenburg gate, about 15 min walk. We had a room overlooking the river. Excellent sized room with bath and shower. Breakfast was very good with a choice of hot and cold choices including white or rosy bubbly to accompany your choices. Omelettes were superb. Didn't have dinner as there many restuarants by. Steaks in Block House were delicious. Nice little bar just off Friedrichstrass, Troffpunkt was very good although only opens at 4pm. Food looked good but we only had a drink. Nice evening out in Murhys across the bridge with live music and reasonably priced drinks. Nice touch from the hotel was the bottle of champagne and nibbles as part of our wedding anniversary celebrations. Only confusion was the offer of 15euros per night offer we used the Tapas bar on our room, bar in the reception area, and mini bar, which we reckoned as more or less our allowance, but some were allowed some were not so clarify to ensure correct charge. All in all an excellent hotel and location and would certainly return to The Melia when revisited Berlin.
"Excellent location, spacious rooms"
The location is unbeatable: you can walk to the main attractions like Brandenburg Tor, Reichstag, Checkpoint-Charlie etc., both the S- and U-bahn stations are within a minute walk and the restaurants, cafes and shops in Mitte are close, too. Rooms are spacious and clean but without a personal touch, the rooms have a chain-hotel feel. Soundproofing is excellent, not a sound from outside (I did have a room facing the inner yard and on 6th floor). Floor-heating in the bathroom is nice when visiting during the winter time. Many of the rooms come with bathtubs, and I am not a big fan of tubs. They provide bathrobes and -slippers. The staff is friendly but may be a bit fed-up with their jobs and you have to double-check the information they give you. Check-in went smoothly and we were lucky to get our rooms already before 10 am. I made my reservation via melia.com so I was given a voucher of 15 € per day to spend in the Lobby bar, mini bar, room service or Restaurant Madrid. It's was nice, although the mini bar prices were insane, so you lost your money on the second you take a mini-Toblerone and water. I ordered in a club sandwich. Service was nice but the sandwich was no good. Despite the minor faults, I can warmly recommend this hotel, especially for first-timers.
The location is great, the hotel is very nice, the staff are very nice, and the value of the money is great. the hotel offers three kinds of places to spend time: restaurant, Tapas bar, and bar. spending time in the hotel is very nice.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM