"Great place to stay"
The Melia All Inclusive Cozumel is a great place to stay. Service is excellent, Food is delicious and something for everybody. Nice beach! Very close to airport and safe area. Lots of entertainment for children.
"Great Family Vacay!"
We stayed at Melia from December 31 2016 to Jan 7, 2017. We brought our 2 boys with us - 12 and 15 and we all had a fantastic time. While we were stuck in the back in a ground floor garden view room - everything was a close walk. We found the air conditioning to work very well, the rooms were very clean, and the staff were all very friendly and accommodating. The beds/pillows etc. were also very comfy - probably the best sleeps I've ever had at a hotel! If you wanted activities, they were available, though often it seemed many did not participate. We did enjoy our Spanish lessons with Miguel:) The kids loved the game room...and we seemed to watch a movie nearly every night in our room that we had not seen before. They had some great entertainment - amazing breakdancers, a Mariachi band, and a Mayan show, and we found the food to be excellent! There was always an amazing variety and a lot of fresh food available, as well as kid friendly options (chicken fingers and potato wedges etc.) We did eat at Cafe Paraiso once...while the ambiance was lovely, and the entrees were excellent, we actually preferred the buffet. Our kids loved the Iguana snack bar where far too many hamburgers, fries and chicken wings were consumed (sigh). The beach was very large, (far more expansive and "roomy" than the neighbouring resort) and there were always plenty of beach and poolside loungers, which were very comfy and in excellent condition. The sand was beautiful...and while you could snorkel right off of the resort, a short walk to the breakwater between the other hotel held much better snorkeling - we went "swimming with the fishes" there every day...and don't forget to look at the amazing creatures on the wall of the breakwater! The fins and masks were OK...but I would suggest bringing your own snorkel. The resort is quite spread out and the number of rooms relatively low - so nothing ever felt crowded or rushed. If you wanted to go anywhere, a cab was always 5 minutes away. The night life at the resort was minimal, but we were there for a family vacation - if you want to get drunk and party all night long- this is not the place for you...if you want to have a great time with your family and meet some great people, then you've likely come to the right place! I will say - it is not a 5 star, but it is definitely a 4, and the ambiance, staff, food, cleanliness, family-friendliness, and price were spot on! One thing that struck me were the number of people who were 2nd or 3rd time visitors - a testament to the Melia. We truly had a great family vacay and would consider going again. If you want an offsite snorkeling tour - go with Chala-Michal - they were amazing and let you access all of their photos for free from their facebook page:)
"Melia Cozumel Trip - 2016"
Our trip was for 17 days during Christmas 2016 and the first week of January 2017. We had the All Inclusive package (including Golf) and this was our first experience with all an all inclusive vacation. The Melia Cozumel Hotel was clean and tidy for the most part and we had no complaints. The staff has been around for quite some time as we met several people who have stayed at the property for many years. They were truly amazing in their attitudes and willingness to make our desires their commands and ensured we had whatever was needed. The food in the restaurants was good to very good and we ate most of our meals in the buffet as they did a great job of offering a variety of options every day. The furniture on the patios was always in good shape and the walkways and grounds were cleaned constantly. About the only issues I had was in the game room and the outdoor equipment. The game room was usually hot. There were two AC units, but it seemed like only one was working. The unit closest to the door never did work from what I could see. The air hockey puck was so beat up it would not float across the surface and both pool tables had issues with being level. There were only two darts. The pucks for shuffleboard (outside were pretty beat up too. We all got a kick out of the paint table. There was pottery out on tables to choose from and then a wide variety of water color paints were available to be as artistic as you wanted to be. Each night the daily work was given a little extra TLC by the staff and then glazed. Everything was available for pickup the next morning. Pricing was $12 - $25 USD depending upon size. We brought home several pieces. The Golf was fantastic! I played everyday. It was a tight course however, if your ball strayed right or left too much - it was lost. I saw 3 crocodiles, 2 turtles, and an anteater on the course. The greens rolled well and there were a lot of subtleties in the contours and the grain made for some aggravation - but then that's golf! Bring lots of golf balls as the cost is fairly high (sleeve of 3 Taylormade is $10 and they went up from there. There were no options in town) Internet access was $10 per day (buy 6 days and the 7th day was free). Room access was good - slow at times. It was not readily available in the public areas - except the lobby.
"Excellent Family Vacation!"
We arrived New years eve for a week, and really enjoyed our stay. The resort is spread along the ocean and consists of 3 main buildings to stay in, all of them facing the ocean. The 11 or so story tower has pool (adults only) and (mostly) beach views. The 4 story "garden view" still faces the ocean but you are overlooking the activities(kids) pool. if you are on a higher floor you would likely have ocean views as well. We stayed in the furthest building from the lobby (and tower) which is the 3rd story building closest to the ocean. You really can't get any closer to the beach without sleeping on it. The ground floor rooms all walk out directly to the beach. Our view from our 3rd floor balcony was great and it was very relaxing to sit and listen to the waves. It's also right beside to the buffet and the snack bar and beach bar. Nothing is far here, as others have mentioned it's a small resort. No shuttles! Our building did not have an elevator but I considered that I good thing. The safe in our room would fit our Ipad minis, cameras and wallets, but not a laptop of any size. However, I didn't feel at anytime that anything would go missing as long as basic common sense was used. The Activities pool was great for the kids. They had music playing but I didn't find it to be loud and I prefer quiet when I'm on vacation. The beach was great. You can swim anywhere on the beach but the nicest spot (with no weed patches) was near the tower end of the resort. It was at most a 2 minute walk. Even on the "weedy" side, it was very easy to avoid the weed patches as the visibility was great. No it's not Turk and Caicos but it is a third of the price! The snorkeling (5 minutes walk to the pier) was actually better than the snorkel trip we paid for. That will be in another review The hotel cliental was a good mix of locals, South Americans, Americans, Canadians and a few Europeans. Very few Partiers, just couples and families there to relax. Food. We loved the buffet and I detest buffets. There was a good international variety at every meal, plenty of hot and cold choices, nice salads. We enjoyed the guacamole and chips, freshly grilled seafood choices and well, pretty much everything. I gained a few pounds... The New Years eve spread had the biggest seafood selection I've ever seen. My only negative thing with the buffet was the small amount of outdoor seating (maybe 10 tables') We're not air conditioning people so we found inside to be too cold. At night those same seats became the Italian a la cart, so it meant you had to eat inside if you ate at the buffet. Snack bar (also the Mexican a la carte in the evening) Had a great location right on the beach. Service was a bit slow but they made it to order and it was a good way to get out the sun for a while. The ceviche varied from very good to outstanding depending on the day. We ordered a burger but it was given to someone else and when they realized that they had forgotten, rushed another one over. It was completely raw inside so sent it back and went to the buffet. The evening Mexican a la carte menu looked great but didn't have the spices of the buffet Mexican food. The seafood was perfectly cooked but we found it actually quite bland so only went once. great service though Café Paraiso Again great service. Some of the food was delicious, some not so much. Didn't bother going again. The Italian a la carte (which occupies the outdoor seating of the Buffet restaurant some evenings) was tasty but had a very small menu, basically a few pasta dishes. If they had some seafood on the menu we would have eaten there more than once for sure. Overall this is a low key, relaxing place to spend a week. Every staff member from the gardeners to the waiters, bartenders, maids, front desk staff, front door, cooks, worked incredibly hard and ALWAYS greeted us with a smile. Our maid kept our room sparkly clean. The grounds and pools were immaculate. The beach was swept every morning. Close to the airport. A good, safe easy vacation and would come back in second. Also New Years eve was very well done! Kudos to the staff for making this a great week!
My family and I travel twice a year and we loved this resort! Beautiful hotel, friendly and helpful staff. Food was delicious and no waiting time. It is 8 minutes away from downtown Cozumel and easy to access. Every night there was a new show and entertainment for children all day with Susie which works great with kids. Snack bar had great selection of food and were quick. Rooms are very spacious and ocean view was awesome! Monica Escatel took family photos at the beach and did an amazing job, brought back great memories to share with our family and friends!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM