Went with my wife for two weeks. Everything was fantastic. All of the staff were exceptional. The food was good but the second week we rented a car and dined out in town for,a little more variety. A cab into town was $5 U.S. there is an ATM in the airport and also two on the hotel grounds. One gives USD the other gives pesos, get some. Tip your bartender and servers.
We just got home from the Melia Cozumel. There were almost 50 of us, a group from our Legion in Elmira Ont. Canada. I will give this place high marks for our stay. It is not a 5 star but fits all our checked boxes. Being a smaller resort with about 140 rooms it was easy to get around and it seemed everyone was more personable. We stayed in Rm. 114, right on the beach. Beautiful room! The beach is also beautiful, food and drinks are plentiful, always a choice. The staff were over the top friendly and went out of their way to smile and make your stay wonderful. The place is clean and safe. I won't repeat a lot of what has been said in the other forums. We're just liked this place...a lot Bill and Ruth Norris
"Great vacation! And we are returning soon"
We have been vacationing in Cozumel for years and stayed at many properties on the island. this was our first time at the Melia And it's our favorite so far. We stayed from Jan 16 to the 21, We were impressed with the staff from check in to check out.The price is fair the food was good the beach is the best. The grounds are clean and safe. and close to the airport. We liked the Melia so much we are returning in March for a second visit. See you soon!
The food, the drinks and the staff. Highly recommend the deep tissue massage at the spa with Gloria or Lourdes. Only complaint too few bathrooms. Entertainment at night was awesome. View from tower was breathtaking.
"Expect better quality for price"
Expect better quality for buying Melia contract. Expensive when figure cost-smoking in adjourning rooms filtered into our rooms--should have smoking and non smoking area. Cost was high--service was average--need more staff!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM