The hotel is found in the centre of Barcelona, situated less than 20 metres away from the basilica of Satos Justos and Pastor in the gothic quarter of the city, and is little more than 100m from the square of Sant Juame.
Service by staff could not be better. Especially Conceirge - Jaun.Comment of E. Thomas , United States the 2014-06-29
We had an excellent stay in Barcelona and the hotel did not disapoint. The champagne arrival was a nice touch and all the hotel staf were very friendly and helpful. We visited the Sagrada Familia on one of our days, the hotel staff kindly arranged to pre-book tickets to avoid the queues (well worth it)!!Comment of P. Daniel , United Kingdom the 2013-10-09
"Warmest service in the heart of the city"
The warmth of the staff is what makes this lovely property, exceptional. From arrival, when they provided me with an extended overview of this beautiful city while waiting for my room to be ready, to suggesting and arranging private tours that suited our needs, to recommending great food experiences, the staff here are at the top of the charts. Wish I was back there already...
I really enjoyed my stay in this hotel with my firends. The rooms were excellent, very clean and fresh. The interior of the hotel is amazing, friendly and helpful staff. I would really recommend this hotel to everyone vising Spain.
"A remarkable hotel in a remarkable city"
A unique hotel but what made our visit so special were the staff. From the moment we arrived to the moment we left they were welcoming, helpful and flexible. The location was perfect for exploring the city on foot during the day and for restaurants and bars in the evening.
"Gorgeous, great location, but beware of the toilets"
This hotel is almost perfect. It's quiet and clean (although in the room there were very noticeable crumbs in the crack of the desk chair). We booked through Tabletplus. We got some of the amenities promised, but had to request others. Overall we had a great experience, the breakfast was especially nice. But (butt!) the toilets are the most uncomfortable toilets ever. Big and SQUARE with very little seat. Perfect for SpongeBob. Not for humans. Easy for little kids to fall in. Most of the staff was excellent and polite. We were a group of six including a small child and a grandmother. The concierge seemed to think getting tables in restaurants would not be a problem for us. Not true. Reservations absolutely required. We had a terrible experience with one member of the concierge team who sent us on a trek looking for a place to have dinner. Every place she recommended was completely full. After walking on a cold night for well over an hour, maybe two, and trying every restaurant the concierge recommended, and a bunch of others, we ended up back in the hotel, exhausted and hungry. The concierge was not only unapologetic, she was rude. It was the end of our trip and really left us with a bad feeling after what had been a pretty extraordinary experience.
"A Fantastic Hotel Experience"
We have been lucky enough to stay at many great places around the world but this hotel is definitely in our top 3. From the warm welcoming, to heart felt goodbyes the full hotel experience was incredible. A lovely room, comfortable bed with all mod-cons and spacious setting. The hotel is perfectly located in the Gothic area of Barcelona with many sites close by. The concierge was the most accommodating man on the planet, always helpful and friendly (I've never met a man so happy in his job!). The bar staff and hotel staff were very attentive and fun to chat with making the whole experience truly enjoyable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM