of TripAdvisor Travelers recommend this hotel
"Satisfactory stay in Rio"
The hotel is located in Botafogo, Mourisco, with easy access to Botafogo (walking distance to Botafogo Subway station), Copacabana and Urca. Good options of restaurants and bars nearby. I felt comfortable to walk in the area overday but wouldn't do it at night. Staff at reception was friendly. Staff at the restaurant need some training on customer service. Room was simple but clean. I would return.
"The right place in Rio"
The superior room is very good and has a excellent space, it's recommended for a family of 4 persons. The crew of the hotel is very dedicated, the localization, the building and the view are perfect. It's the right place in Rio.
"We flue down to Rio"
Our stay was in three location Rio, Buzios (To attend a wedding) Niteroi. Rio and Niteroi were both Mercure Hotel. We would recommend both, the later being the oldest and needs a little TLC in a few place. however the friendliness of the staff over come any problems, The food was out of this world both in taste and presentation,
"Bad location, reasonable service and facilities at a high cost"
The location of this hotel looked pretty good on the map, but reality unfortunately proved to be a bit different. In the middle of a very busy, confusing and ugly part of Botafogo neighborhood, this is not the kind of hotel where one can go out for a pleasant walk in the surroundings - and this can be very, very disappointing when you are in a stunning place like Rio de Janeiro. Service is impersonal but efficient; breakfast is reasonable but too expensive. Talking about prices, by the way, I sometimes wonder how much does one have to pay for a Rio de Janeiro hotel with decent, modern and not run down facilities. Maybe only the five star hotels can offer this there, which is a pity! Although my room was fairly clean, it is always disappointing to see how the environment doesn't correspond to the price of the stay - and not only in here, but in this whole city.
My colleague and I arrived very late on the day of our arrival. The staff on duty spoke very little English but we managed to get our rooms. However my colleagues room card lock would not work. He was moved to a smaller room but was moved back as we had booked larger rooms. Breakfast was ok but the chefs make terrible omelettes on demand but the rest of the breakfast was good. The staff in general were good, the hotel was good but I wouldn't rush to go back to it. Mercure hotels are usually better.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM