"Clean, comfortable, great service"
From the moment we arrived we received great service from all the staff. We enjoyed a clean, comfortable and good sized room with good amenities, and found the location to be very good. We ate at Windows restaurant on both mornings we stayed there, and dinner on the 2nd night, and enjoyed the food and service received. We would look at staying again if we're back in the area
"Brilliant location quiet"
The hotel is above a busy road but the double glazing works well and there is a restful view of Lake Albert. From the conference entrance it is a shott walk to St Kilda Road where trams conveniently go to St Kilda and beyond and to the City. The breakfast buffet is excellent and the croissants and Danish pastries exceptional. the staff are helpful and friendly. WE have stayed here before and will do so again.
"Not as Good as Last Time- However Service and Cleanliness is Great"
Having stayed at this hotel in the past, I was looking forward to a return visit. This time however, the experience was not as great. It is still a good choice if on business or need to be located in lbert Park. The room that was allocated, was in the main "Pullman Tower." The room itself was very clean, however had a broken door under the TV (which made accessing the fridge challenging), several lights in the room were not working (1 light didn't even have a globe) and the bathroom is showing it's age. In saying that, the bed was comfortable, the service at the hotel is still amazing and as I have always found at this hotel, the room was well cleaned during each of our days at the hotel. Overall, this is a good business room, if you are not spending hours in the room each day. Would I stay here again- Yes if on business or if the Price is Right for the room.
"Good site for a better hotel"
Stayed here for one night ... we were gifted it ... and I wish I could have re gifted it straight back ... it's an old joint that has seen better days . I think it's had a couple of different names / brands over the years and I thought when I saw Pullman it would be ok , but it was a struggle to be ok ... the room was tired and dark and no warmth or comfort ... just a bed an empty fridge and an uncomfortable couch ... the TV was a bit complicated although it was the newest and cleanest thing in the place . There are better options in Melbourne
A night away everything was fine apart from the breakfast could have been hotter. The hot food was more like luke warm if that, not sure if the bain marie were lit. Hotel concierge were friendly & great. check-in was prompt & courteous. Rooms were well fitted out and also modern. Bar staff were very friendly as were all staff. Location was ideal opposite the lake.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM