The MGM GRAND HOTEL is a 4 star hotel nestled in The Strip at the intersection of the E Tropicana avenue and the Las Vegas Boulevard.
I arrived in a very flustered state as i had a tour pick in under 45 mins. The consierge was amazing and extremly patient. I was offered a suite upgrade for a moderate price WOW. The suite was amazing and very comfortable. The swivel tv was great. The only downside was the key entry sometimes played up and the powerpoints were not suitably placed in the room. Unable to charge phone on sofa. I would throughly recommend another stay. Amazing experience.Comment of W. Chris , Australia the 2016-12-25
Great looking outside & wonderful pool areaComment of B. Tamera , United States the 2016-08-06
Very nice. We stayed in the remodeled older part and it was superbly done. The hotel was full due to the Billboard Awards and music stars were everywhere with their entourages. Buffet was quite good with lots of variety. Stay away from room fridges as any weight movement will get ya billed. 1. Room was quiet. 2. Excellent window dressings. Like a cave during the day with the curtains drawn shut. 3. If you want hot water turn it on 15 minutes ahead of time. The extreme distance from the boiler to the older rooms and low pressure, (to save wasted water), makes for no fast way to shower with hot water. A trade off for the better to conserve.4. elevators were super fast. 5. Be careful of add on's room service was high and drinks bank robbery. 6. Best location in the town. 7. GREAT staff and no wait check out from the room TV set. 8. Wifi was the absolute best I ever had at a hotel.Comment of A. George , United States the 2016-05-22
Everything was great except poor lighting in room, poor layout in bathroom and only 3 drawers in room. Rest of hotel was excellent.Comment of D. Gary , United States the 2016-05-14
Booked a King Room, Grand Tower, Level 21 overlooking the airport as wanted to watch the planes. Great view, nice clean room, updated bathroom, good air cond, fast internet. Was bit noisy from all the Helicopters which fly over the north side of the building every 10 mins to the Heli-pad at the airport. Don't overlook the airport if you want a quiet room. The fridge could not be used to put your own drinks in it, they charge $50 if you remove any items. Check in was fast, ask for a high up room over looking the strip Levels 25-28 are best. You get free entry into Wet Republic if you are staying in the hotel for General Admission (non event nights), the drinks are extremely expensive ($19.50 for 1 x small margarita), $50 locker rental for the day. Take nothing with you if you can. The hotel is at the southern end of the strip, be prepared to walk alot if heading to other venues. There are lots of food choices which are not the cheapest and the Slot machines are very tight on the main floor, very little payouts. Staff really friendly, other guests were mixed ages, alot of younger crowd, bit noisy at night through the hallways. The river pool is great, rental for the tubes are $18 per day, bring your own. Carparking is free. Would definitly stay here again as it had a fun vibe.Comment of E. Darren , Australia the 2015-07-01
Beste hotel ever!Comment of S. Peter , Netherlands the 2015-05-24
Great hotel!Comment of O. Bessel , Netherlands the 2015-05-20
Great experience!Comment of V. Yavanna , Ecuador the 2014-08-27
Its was a surprise to see how big is it. The room was amazing and I really enjoyed itComment of E. Efraim , Israel the 2014-08-10
top dollar.... recommend to allComment of A. Paul , United Kingdom the 2014-08-05
Super sauberes hotel und sehr gute lageComment of L. Angela , Austria the 2014-07-27
superb!Comment of M. Sevastos , United Kingdom the 2014-03-13
Gutes Hotel, alles super organisiert. Kann man nichts falsch machen. Ist aber am Ende vom Strip.Comment of F. Joerg , Germany the 2014-03-02
"Very nice for the price!"
I found this property to be clean and nice staff. Not the nicest but not the bottom of the barrel in Vegas. Enjoyed the location and variety of food and transportation very convenient to and from this property. David Copperfield is at this property and that is well worth your time.
Checked in early, that's a plus. The room smelled funny. Notified the desk. They came and sprayed. I also notified the desk of paper around the bathroom sprinkler. Three people looked at it, but never fixed it. I went to sleep and awakened to an overwhelming smell of weed at 12:a.m... I immediately went to the front desk. Other than relocating the alternative offer was to ionize the room. That was completed and I was allowed to return to the room by 1:15a.m.. Two days later the sprinkler still wasn't fixed and remained the same upon check out. Another unexpected event was the power going out. We were without power in the early morning. The power restored but the internet and television didn't work. Common sense was that all of the cable in guest rooms needed to be reset after a power outage. but the desk acted like they had no clue about this. I've worked in IHG properties for years and have experienced technical issues. I've been through the protocol with outages. We always apologized and sent letters if necessary. During my stay there wasn't any concern from the staff. Customer service needs some help. I had great expectations for this historical hotel. It was a birthday present to myself. Next trip will be a the Hilton I saw. I can vouch for their chain being exceptional.
"Good sized rooms at great price"
I booked a tower spa suite room and a normal double room on level 25 and it was very spacious. Loved it. This was the end of our 3 week trip so we wanted the extra space. I found the room dark though, lots of brown wall paper, only lamps for lighting. I hate dark rooms. The hotel has about 4 or 5 starbucks on the premises, a nice food court and a couple of stores where you can buy water, snacks and misc. The water at the hotel is $US 9. There's a few nice restaurants to eat at the hotel so there's something for everyone's budget. Checkin was easy and lots of staff at the desk. It's not a hotel where you get personalised service. It's just so huge. Checkout was easy and they have so many options. I went to the desk the old fashioned way as I don't want to be charged for something I didn't use. They kept our luggage secure for the day as we had a night flight. Good hotel. The girl at the desk told me that the MGM owns the Bellagio, Aria, Monte Carlo and others.
"West King Room - Great for Budget"
We stayed in a West King Room at the MGM when my brother got married there. I was leary after reading some reviews but the room was fine for our needs. We were on the 13th floor which did have a small window. One downside is that there was just a glass door for the bathroom, so not total privacy. The room was small and did not have a mini-fridge which would have been nice. We got it for the $68 a night room rate (plus hefty resort fee) so overall it was an affordable stay. The hotel is huge and has everything you need, EXCEPT an indoor pool, which would have been nice in January. Overall enjoyed our stay here and Vegas never fails to be full of fun.
Hotel was large. Lots of walking to get from one end to the other. Very clean and well kept. The registration desk was amazing how fast they got you through and on your way to your room. Food & Bar choices were excellent.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM