"Your Family away from home"
My review of this hotel material items will be short. Nice rooms, clean, great location, etc. My real message here is about the folks that work at this hotel. From my pre-arrival experience, receiving a text from Ashley asking what they could do for me to be ready for my arrival to check in was already great. But what happened the rest of my stay separates this hotel from a business to a place that treats you as family. I unfortunately became ill during my stay which landed me in a nearby hospital ER room for 9 hours. From Guest Services sending a bellman out to a nearby drugstore to buy me a thermometer, to security and front desk management helping facilitate getting me to the hospital, double locking and securing my room while I was in the ER, greeting me back with a hug and so much more in-between. You may expect this from a hotel where you are known because of many stays, but this was my FIRST stay at this location. I unfortunately was not able to run down every name that helped me though but I have to give recognition and thanks to the ones I could. Heather(front desk mgr),Sandy(overnight front desk mgr),Eric(front desk agent),Sam(security), Jose(security). AND special recognition to Ashley, ( Front Office Manager), a very special person. I can't thank this group enough and believe me when travel brings me back out that way I have no doubt of where to stay. When you go to NY, hotel's cost a ton, taxes add another ton, so you might as well spend it at a place that truly wants to do the best job they can for you!
"Good location and hotel"
The hotel in a great location for the 9/11 memorial, battery park, Wall Street and Oculus. It is also right next to the large Fulton street subway station. Away from the hustle and bustle of Times Square. Breakfast buffet was very good indeed, there was great variety and friendly staff.
"Millenium Hilton - Grand location great stay"
First of all among everything this hotel boasts of it's location. 2 minutes to One World Trade Center, the underground mall, subway that connects to every corner of New York. 15 minutes to Battery Park (Liberty State Park) by walk, 15 minutes by walk to the Brooklyn bridge. The room comes with a mini bar (chargeable off course NYC rate) , got a good collection. The restaurant serves fine dining. The valets does a good job (little expensive). 55 floors facing the WTC , New Jersey and New York city. Does have good city if you stay high. Reception was pleasurable and enough security so that general public does not enter it. Everything was good except after entering the room we had to call to clean up certain thing whic did have a layer of dust on them.
"Another great stay!"
We have been staying at this property now for many years, and as always the service, the cleanness of our room, and the entire team made our most recent stay perfect! The Managment team, Ashley, Heather, and Max made this stay most memorable! Thank you guys! We look forward to our next stay!
"Millenium NYC - Great location"
I like this hotel for business or pleasure. The location is great. The employees are very helpful. The lobby can get cramped during busy checkin/checkout times. Too bad they don't move the bar to the rooftop to free up space. I try to stay here whenever possible. However, last time we stayed in room 5203 and the wind noise was bad, but I have never had that issue before. That would not keep me from coming back during my next stay in NY.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM