Good location, nice hotel!Comment of C. Alon , Israel the 2015-09-10
We were in the lake side room from 7th to 14th February 2017. The room was very clean.the room servise and breakfast were very good.the staff were polite and sociable. Also, the important advantage of hotel is that in the center of city. We can go every where easily.
"Local 3 start hotel"
Needed to refurbishment all , Saturday night BBQ seafood buffet needed to improver all the seafood are not fresh is frozen ( prawn , cayfish , etc ... ) no worth of the price th1200ppl rubbish seafood food and rubbish breakfast buffet , I will not used this hotel again 90% customer from china bring down the grade that way I status it local 3 start ..
Room on back wing and there was building going on but not annoying at all. The pool area was beautiful and most days there was only a few people there. Poolside service was great. Room was bigger than a lot of other hotels we have stayed in. The staff even smuggled two of us up in the service elevator when a whole group of rude men were pushing and shoving to get in the lift before us. We actually booked this hotel on a mystery package and were thrilled.
Phuket is always a good choice to have a relax trip. The hotel located in the centre of Phuket, 5-mins walk to walking street, 10-mins to Patong Beach. Hotel had two wings and you might access two swimming pools. Room was spacious. Cleaning needed to be improved. Adjacent to the shopping complex which was very convenient to shop and eat outside the hotel. Gym room was in a good size and you could see the pool view.
Service is terrible. Waiters pay more attention to people of certain nationalities and others get left to wait for ages. This is not how the service should be. Waiters should be circulating and making sure everyone has a drink and is attended to instead of specific groups only.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM