Good location, nice hotel!Comment of C. Alon , Israel the 2015-09-10
"Hotel with great staff and location"
It was great that I stayed in Cabana pool access room for 5 days. Excellent front desk and concierge service. In addition, Front desk manager Audi and staff such as Arlisa, Sunny, Katy offered good and friendly service to us. We will come back again
"Convenient Stay ..... Great Location"
This hotel is two buildings: one attached to a shopping mall and the other one is about 100 meters away. The one attached to the shopping mall is busy and noisy. Rooms are not at all 5 stars, furniture and bathroom are dated and need renovation. On the other side, Breakfast is good, Location is great for Patong beach, shopping and to explore Bangala road & its neighborhood. People who are after night life in Phuket ..... this is your place.
I have stayed in MRPP at Lakeside wing which was been connected with Jungceylon shopping mall. It was very easy to get there. Behind the hotel was Banzan fresh market which you could find many thing to eat. The hotel room was cleaned but a bit outdated furnitures. The man at reception was very professional and helpful of our stay-Mr. Audi!!! We would come back to stay here and would recommend to our friends.
Just having returned from a two week break I can surely suggest this premium residence. Absolutely seamless service, friendly and most of all in the heart of everything! You will be staying next to a major shopping centre in the heart of Patong "Jungceylon shopping centre" which provides you with most major clothing, gift stores, supermarket that'll take you a nice week to browse 😂 You actually have entry through the hotel into the shops. The restaurants oh that's on another level everything from fast food to Japanese and Italian and fine wine. Be sure to stay on the "lakeside" I stayed in the pool view deluxe room on level 6 (highest level) it was absolutely perfect overlooking pool gym and bar, very quiet in the evenings for that personal space as the beachside residence may be a lot more noisy being closer to Bangla rd. Breakfast has all the nutritious necessities and all the tropical fruits you can get in your belly! You are a short stroll to the beach and all the big lights but after a nice massage this distance seems to get longer on the way back haha! I can't brag enough you will not be let down by staff in any means they go that extra mile for you with smiles that brighten up your day. Yes I most definitely recommend 👌🏼
"Dirty badly maintained in need of renovation"
I had a grand deluxe room Lakeside 31/12 to 7/1 The room 1545 The complaints, Disgusting Mould under the rim of the sink that was obviously the result of months of neglect. Various stains of foodstuff' on the walls of the bathroom. Marks on the walls, Photographs attached. The flush mechanism broke first time it was used. key cards stopped working after a couple of days, and one never worked. When I complained about the sink on arrival the front desk said they would send someone to clean the sink. This did not happen until I had to go back again the next day by which time the loo flush was broken. The room was then cleaned and I was offered a different one. I stayed in the now clean room. They then gave me a nice room beside the pool as pictured. The shower had the same disgusting mould. See my picture. In short if you rate yourself as 5 star then I will measure against that standard. The hotel is in need of renovation and proper cleaning. I will not be back to experience it. I did ask a couple of times to see the general manager but that didn't come about. To the management of Millenium I would simply say that your guests deserve better, we look forward to our holidays and hope for the standard to be as advertised. This was a desperate disappointment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM