of TripAdvisor Travelers recommend this hotel
"Business and pleasure "
Great place, have been here now at least 10 times over the last 4 yrs and it always is a pleasure to stay there. I mostly go for business but this time had brought my wife and 2 yr old along. The rooms are spacious and comfortable and staff is very friendly. The only disadvantage is that it is a big hotel and mostly busy especially during conferences which sometimes means that staff cannot take care of you as they should Our 2 year old is up very early and hence we were one of the first at breakfast and had the place virtually for our self. The staff were outstanding and genuinely tried to make it special for us. Will go back there anytime
When we stayed at Mina A’ Salam in 2013, we were not too happy. But we have stayed in the other Jumeirah hotels and are loyal SIRIUS gold members. This time we decided to give Mina another try, and it turned out it was a good thing to do. Everything from start to finish of our holiday was flawless. Except for the weather, it was 13 degrees Celsius, rain and 16 mps wind when we landed! Never have we experienced whether like this in Dubai before. Luckily the next day the sun was shining again, but the hole week was a bit on-off weather and a lot colder than last January when we stayed a week then. We were picked up early in the morning, had breakfast in the Executive lounge and Grace looked so well after us. She managed to give us a room just after breakfast and 403 had a great view too. We like a quiet room, to stay in the end of the hallway is a good thing for us. The beach were we normally stay next to the Pier and Al Qasr pool was not very nice. The weather has taken a lot of sand and the sunbeds are all cramped together. So staying outside Mina turned out a lot nicer. The breakfast in the lounge and at Hanaaya, both very nice. Khaymat was closed due to an event the first days, so we just had breakfast there once. Nice too, but we liked the other two places better this time. We would like to give a special thanks to the housekeeping for looking so well after us. We are sorry that we don’t remember the name of the young man that was always smiling and made our stay so good. A big WOW goes to Grace, Sajesh, Elton, Kevin, Kseniya, Win, Edward and Kasuni in the Executive lounge. Always smiling and looking after everything we asked for and more. We hope to be back to see you soon.
Very nice resort, many pools, activities for kids Wide variety of restaurants Service is very good Beach and view are spectacular Location is great beside souk Madinat jumeirah with many outing options and connected through small boats
"Extraordinary Service "
Five stars in Dubai don't equate to five stars in the rest of the world. The concept of hospitality is taken to an entirely higher level than you've ever experienced. This hotel is part of the Jumeirah group and I sense they take pride and responsibility in showcasing the limits of what service is meant to be. I was a guest at the world government summit and was constantly impressed with the level of attention to detail the staff were able to pay attention to despite the thousands of guests. While using the business lounge I was made to feel as if I was the hotels only guest. In particular, a Kenyan gentleman by the name of Elton stayed attentive to my every move and was always ahead of me in accurately anticipating my needs. My only wish is thar I would have had more time to enjoy the beach and explore the interconnected properties. The only set back in experiencing the best of Dubai's hospitality is your bar will be shifted up and you'll be less likely to be impressed to most everywhere you go thereafter.
Wow! Fab brunch at this hotel. Delicious food, sparkling wine, coconut rum cocktails, naughty but nice desserts and a trip on the golden abra! Thoroughly recommend! Walk the overindulgence off with a stroll around the Madinat Souk next door.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Wild Wadi water park will be closed for annual maintenance from 11th January 2016 to 10th February 2016. During this period, Jumeirah Zabeel Saray will provide complimentary water sports activities for its guests.