of TripAdvisor Travelers recommend this hotel
"Charming Property - Well Located"
This summer we enjoyed an alpine tour of Switzerland and experienced some truly world class hotels. The Mont Cervin Palace was superb by any standard. The first suite we were shown was a bit small and ordinary. The Front Office Manager very kindly upgraded us to a top floor suite with a terrific view of the Matterhorn. The suite was nicely decorated, large and featured a terrific view of the Matterhorn. The location is perfect in the middle of the pedestrian only village of Zermatt. We only ate breakfast at the hotel and it was okay but nothing exceptional. Staff were genuinely friendly, helpful and professional. The Mont Cervin Palace is a classic Swiss hotel with top notch Swiss service.
"Lovely resort hotel in the center of Zermatt"
Great hotel in the center of the ski village of Zermatt. Our room was actually located in a connected hotel called Petit Cervin, where we had a huge suite with 2 very large rooms and a very large bathroom. We could step outside our room and see the Matterhorn (weather permitting!) The bar and restaurant were very pleasant. There is a very nice pool and spa. Connecting to the internet was not easy...even the staff had trouble getting us connected.
"A decent, but not stunning, hotel"
The location of the hotel is very good. It is just a short walk from the train station and it is surrounded by all kinds of shops and restaurants. The room is quite spacious, clean and comfortable. However, although you can see the mountains in the distance, the immediate surroundings are not too pleasing to the eyes. You see the roofs of all the old buildings in front of your balcony. That is a bit disappointing, especially after they have charged me so much for the room. Moreover, the room is not air-conditioned and I had to open the windows and patio door. Granted, I was there in early September and the temperature was reasonably cool. I wonder what it is like in July or August.
"Truly Special Hotel"
My husband and I celebrated my birthday on our last night in Switzerland at the Mont Cervin Palace. We were truly spoiled by the incredible staff and the beautiful property. They picked us up at the train station in a carriage drawn by a matched pair of black horses will bells on! Traveling through the streets of Zermatt to the hotel, which is actually just a short distance from the train, made you feel like royalty. They then upgraded us to a suite overlooking the Matterhorn. There were two balconies a living room, bedroom and two baths. It was so beautiful that was hard to leave to go explore Zermatt. We had an excellent dinner in their restaurant. The staff was very friendly, service excellent and the Chef even stopped by to say hello. We were there during the slow season (September) and now I am dying to go back during ski season. I would highly recommend this hotel to anyone.
"Views of the Matterhorn"
Truly fabulous hotel. Lovely room with balcony and view of the Matterhorn. Feel like the queen being driven from the station in the horse drawn carriage. Service exceptional and food lovely. Watch out for the electric taxis - they will rip you off if they can.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM