of TripAdvisor Travelers recommend this hotel
"Better than Hilton"
Take a leap of faith and you'll have no regrets. When we travel we default to Hilton so that there are no surprises or sleepless nights. We took a chance on this with some encouragement from some friends from Belgium that we just met in France. The hotel is beautiful. The rooms are perfectly decorated and awesome clean. The bed was firm and yet engulfing. The location is outstanding. It was a quick walk to town and the very central to most activities. We parked our car in the public garage which was one block from the hotel. The parking in/out self service allowed us to take and afternoon jaunt down to Brussels for a HardRock run. When we come back, this is where we will stay, hands down. That should tell you everything you need to know to make this decision.
"Comfortable, relaxing, perfect location"
This is a hotel I have booked time and again staying in Bruges. Having lived in Bruges myself, this location is perfect- just off the main area, but quite away from the tourist areas.The staff are incredibly friendly and helpful and the restaurant is superb!
I reserved a room through Expedia but the hotel cancelled my booking without trying to call me first.They said that they had problems reserving the room with my credit card details but I have used this card on multiple other bookings so its not a problem with my card. They did not give me long to respond to their email before cancelling the booking and considering that I needed to pay upon arrival anyhow I don't think they handled the situation well at all. Now the only rooms available are far more expensive.
Unimpressive. We booked (and confirmed) a Saturday night "romantic double room" only to find the room had two twin beds pushed together with separate single duvets but a single bedcover over the top. Too late to change we mentioned it (politely) at checkout (after waiting 15 minutes for someone to show up!) and were told "two single beds is what 'double room' means!". Thanks for responding to a patient and polite comment by dismissively insulting our intelligence! Also failed to mention we should reserve a table at the restaurant.We were left trying to book a meal elsewhere late in the day - a disappointment. Nice breakfast and location but, for the rest, little to recommend it. I was left with the impression that it is a faded and slightly shabby place where the staff have lost interest in customer service beyond tallying up the mini-bar bills.
"Enchantment and tranquility"
Only the unbelievable rain, lightning and then a train strike could detract from a really lovely 3 night stay in the excellent Montanus. Service was always responsive and very helpful, the room (7) was comfortable and designed to be accessible for disabled guests and the setting tranquil. The grounds of the hotel take it beyond expectations and were the weather sunny this would be a perfect place to lounge around with a gin or 2. I would not hesitate to book here again and recommend it for a stay of any duration in the enchanting city of Bruges.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM