Monte Carlo Resort and Casino is centrally located in Las Vegas, convenient to Crystals at City Center and University of Nevada-Las Vegas. Only a short walk from MGM Grand Monorail Station. Within close proximity of T-Mobile Arena and Miracle Mile Shops. McCarran International Airport is a 10-minute drive away.
Me and my girlfriend stayed at the Monte Carlo Hotel in September 2015 and July 2016. Although there is alot of hotels to choose from in Vegas and we managed to visit a lot of them; i felt the Monte Carlo was a great lay out as its not too big where you can get lost in it, its really easy to find your way around and it has everything you need. We loved the food at the sports bar, especially breakfast and it was reasonably priced. The Pool area was great, although i think it is being updated now. We spent hours around the lazy river and met lots of nice people there. The Casino was really good and again it wasn't too big and overwhelming. We had a free craps lesson one morning which was good and the guy that taught us was really friendly and informative. It was my Girlfriends birthday when we were there for our second trip and they gave us a slight upgrade on our room which was a nice touch. overall the staff were very friendly and the Hotel was always kept very clean. The rooms need modernizing a little bit which i believe they are currently doing but we had no complaints. Thanks Monte Carlo.... I hope i can return again soon :)
"Terrible service "
We stayed here for two nights in Vegas and were extremely disappointed. The room was very basic and the sink was dirty. We paid online for our reservations and upon arriving were charged a $67 US for a resort fee on top of our booking. We were woken in the morning by loud banging and crashes - when we checked out and I told the lady at the concierge, she didn't even bother responding, handing me a receipt WITHOUT A WORD. Not even a good night. Terrible!!
"Check In Wait of 45 Minutes To get to Counter - Entire Weekend"
This is going to sound like I'm a whiner and complainer - I'm not. Read my other reviews. Check In was a total disaster. The line/wait to get to the counter was well over 45 minutes for us, and the lines were just as long every time we went through the lobby - all weekend through much of Monday. Half the counter was not staffed (at any time) and our rooms were not made up until close to the 5 o'clock deadline, in spite of a promise of expedited cleaning at check in. None of the other hotels we passed through had anything like this. I consider the lack of adequate staff (when you know how many reservations you have) to be abusive and inconsiderate. Charged a resort fee though the pool and a lot of the hotel extras were closed for remodeling! Rooms were clean and quiet. Not particularly updated, but comfortable. Avis has a counter next to the bell hops. There was only one agent, so there was a little wait, but the service was excellent. Wifi was free and fast enough. Plenty of elevators - fast and frequent. There are not enough convenient electrical outlets in the rooms, so bring an extension cord or two. Cigarette smoke in common rooms obnoxious, but that is common in Vegas. This hotel was impressive for its failings and mediocrity. Money, not customer oriented - though the staff was friendly and helpful when you could get to them. There was even a wait if you dialed the operator - every time! As a hotel, this ranked below a Hampton Inn or a Holiday Inn Express. No coffee in the room. No coffee in the lobby. I can't speak to the casino as I don't gamble, but theirs seemed to have less folks playing than most others I traveled through. Maybe that's an advantage - i wouldn't know.
"Nice central location"
Even though this is an older casino I think they have been doing updates. Our room was clean and updated. Casino itself is smaller and they have stopped having the disco dancers which is a shame. The lazy river and wave pool are very nice. It can get crowded but we had no issues with being comfortable. The wristband for the buffets is cost effective to use for at least part of your trip.
Housekeeping staff provided the best service I have ever experienced in the Las Vegas strip! Very professional, friendly, and rooms were immaculate! I would recommend this hotel for both business and pleasure!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM