of TripAdvisor Travelers recommend this hotel
"Best Location for Beach Lovers"
At the time I booked the hotel accommodations I wasn't sure as to which of three hotel located in the Barra area of Salvador to select. I'm so please that I chose the Monte Pascoal Praia, see my wife is Jamaican and loves to live on the beach. The hotel is located just across the street from a beautiful stretch of beach in which you can surf to sun bath. Multiple restaurants are within a stone's throw, some featuring live entertainment. All the hotel employees were warm and helpful and the room, though somewhat small was quite adequate, clean and well maintained. The breakfast was better than average with sitting inside or outside. My wife love it and said this would be the only place she would stay in Salvador.
"WORST HOTEL EVER. TURIST BE AWARE"
The hotel is a 3 star hotel which is fine and staff is friendly, but the management is the worst. I would not recommended it for any international tourist. I booked a stay on Booking.com and I had a family emergency. I need to get back home and no one was willing to help me. I was willing to pay for the nights that I stayed and then get refunded for the rest. I think this is fair, but they kept going back to the reservations contact. The reservations manager was really rude, hung up on me and wasn't willing to help. She would not let me talk to the manager either. The manager was nowhere to be found until now. This was an emergency and no one at the hotel help.
"Reasonable but not a 4-star hotel "
This is a reasonable 3-star hotel in a very central location in Barra. The location makes it very noisy in all rooms (we changed twice, with lots of late night noise from the beach) so do not stay here if you sleep badly. The rooms are definitely not luxurious - they are like a basic budget hotel, but pleasant and clean. Breakfast was good but not amazing, compared to the other hotels we have tried in Brazil. The restaurant is reasonable but certainly not what you would expect from a 4-star hotel. Overall a reasonable but average experience - definitely a little over-priced.
"Good and bad, but mostly bad"
Let's start with the good bits. First, the staff are really friendly and do try their best to accommodate your needs (although see below re english limitations). The breakfast is also great, really good selection and they serve really good and inexpensive meals and cocktails, throughout the day caiprinhas for 7.50Reis which is approx 3 pounds! Rooms are a good size and location is grear in terms of going to the beach. They have a nice pool area for kids (small but fine for a few little ones) and around it there are beds and nice chairs to relax on day and night where you can be served snacks/meals/drinks. Now the bad bits: 1. The wifi is absolutely awful - it cuts out every 2 mins and you can't watch any videos or films. Skype calls are really difficult as well. It's not acceptable in a hotel of this 'supposed' calibre. It wasn't just bad in my room, but in the lobby and the restaurant. I certainly wouldn't come here if you will depend on the internet for work. 2. The rooms are very outdated and the decor around the hotel in general needs modernising - I wouldn't mind but certain parts (notably the bathrooms) actually look mucky because of this! 3. The noise from the street is quite bad. I was actually woken up by drums and singing and that was pre- carnival! However I must say most of the I slept well - though I'm a heavy sleeper! 4. The room I was in didn't accommodate UK adapter plugs, they wouldn't fit in the socket. Thankfully reception had ONE spare extension so it was ok but it would have been a disaster otherwise! 5. Although location is great for the sea, it's a very run down area. Not like Vitoria, for example, which is a lot smarter. I know the price reflects this, but I do think you should be aware of this 6. The staff really struggle with english, even the basics. I speak other languages, so I'm not a typical arrogant brit who expects everything on a plate, but it was so difficult communicating the most basic things. One woman on the front desk didn't seem to know the most basic info about Salvador either. I asked for the nearest supermarket and she directed me to a really expensive petrol station over the road, even though there is a really cheap one just up the road. She said there were no other banks other than Banco Do Brasil even though Brodesco is just down the road. It was quite frustrating! I must say, they ARE friendly and welcoming though. They're not rude or anything.... 7. I came down for breakfast one morning and couldn't get a seat until I found one outside in the heat. They also don't properly air condition the breakfast room and they leave the patio door wide open so the fruit, the milk, the juice etc gets very warm which isn't pleasant. Get there early and you'll be fine... other than that, it was really a good breakfast.
The hotel is in a good location, right on the beach in Barra. Sadly the area itself isn't much to write home about - the beach looked seriously eroded and what was left of it had patches of oil and litter all over it. We spent a lot on Ubers to other parts of town. Rooms are a good size and like the pool and restaurant area appear to have had a recent lick of paint. However they were rough around the edges: we opened our balcony door to reveal a colony of moss growing where the lock and latch should have been. The trigger didn't work on the toilet, so it had to be turned on and off at the mains - when we alerted reception they said this was a design feature and there was nothing they could do about it. The toiletries we got were barely usable. I have never before run out of shampoo, yet this time I received a tiny amount of watered down goo in a medicinal looking plastic tube. Breakfast is a decent spread but the juice literally tasted of nothing - god only knows how it got to be bright orange, because there sure was no fruit in it. The pool was too small to be any use - it was permanently packed with kids - not a place to relax. And the service on reception was perfunctory - never a 'tudo bem' on entering, eye contact or heaven forbid a smile. Shame really - I chose this hotel because of good ratings on TripAdvisor. Maybe I should lower my expectations of mid range Brazilian hotels. But I think for the price the whole thing should have felt just a little more special.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM