Hello, the location of the hotel is so close to Masjid Nabawi and the staff respond quickly to the customer needs. the breakfast is delicious with variety of food kinds. the room is very calm which enable customers sleeping comfortably.Comment of A. MOHAMMED , Saudi Arabia the 2016-01-28
excellent stay and location excellent breakfast friendly staff we were very happy with the service and our stay would highly recommend its kept clean and room also very good all the staff from reception to an cleaner throughout all were very good
"Good hotel, but past it's prime"
Just returned from a family Umrah trip. Amazing experience. We stayed at the Movenpick. I have stayed here three times, this being my third. The only true positive for this hotel is the location. The hotel is dated and is really showing its age. No updating of the hotel in the last 10 years. Buffet breakfast very subpar. Will likely stay elsewhere if I am lucky to go again. Would consider the Hilton or Pullman Zam Zam next time.
"nice quite hotel"
very nice and comfortable beside alharam near for women gates nice breakfast car parking free available all the family satisfied quite roome nice room services and very nice view smiling employers every thing was excellent
"Excellent service by Mostapha front office manager"
Excellent service by Mostapha front office manager. I had issue with room and wifi twice. I spoke to Mr Mostapha the front office manager and he assisted me at 1am in the morning. My issue was resolved and I was moved to another room. Hotel was really full and he made the difference. Good service does exist. Shukran Mostafa.
"Good stay .."
Stay with spouse and parents. Its single bed with spacious room provided kitchen room included freeze. big cupboard and nice stay event the view opposite another site of building. This hotel attached with shopping mall and it's about 50 meter to masjidil nabawi entrance gate 22 and 300 m to door omar al khatab. Package tabung haji malaysia provided good food for all the time .. breakfast,lunch and DInner. The only thing is easy to lost and need to use same lift. Too long waiting for lift especially peak hour for prayer time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM