of TripAdvisor Travelers recommend this hotel
Overall good but Bathroom needs to be cleaned and no water on the floor. Though I pointed out to the house keeping but I think there was a big issue with water leakage so nothing could be done. That created bad smell
"Disappointing for a 5 star hotel "
The two good things about this hotel are the location and friendly staff. Other than that it is very old, reception and halls smell very pungent, and needs to be renovated! The breakfast buffet was not appetizing all either. The staff did what they could to help, and upgraded us to a larger room with a view. We appreciated the staff very much. however, I still don't see that this hotel deserves to be listed as 5 stars.
Rooms desperately need up dating, breakfast never felt like it was fresh food, staff was not friendly at all. Fridge in the room didnt close and leaked and when complained about it was not fixed after 3 calls some one came and just looked at it and went away but it was not sorted
Excellent Location right open to Haram. Free parking would be an added value specially people travelling from long distance. Attentive staff, quick response all over. Complimentary shuttle service and designated off site parking would made it perfect as first choice always.
"It is only 4 Star"
In the room There is no Drinking water, kettle is not working, No chappal and some lights are not working. The checkout is taking more time. The WiFi speed is very low, overall only 4 star hotel. In bathroom water color is brown.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 5:00 PM , Check-out: 12:00 PM