of TripAdvisor Travelers recommend this hotel
Staff is very accommodating, room is very cosy and quiet. Toiletries is all made of dead sea products - love it :) Water supply is only the problem, i think the government should look for any solution for this. Food is more of Jordan speciality. some small request from the hotel and they immediately resolved them immediately...( like complimentary water ( that most of the hotel should have :), and adaptor for charging :)
"Good experience "
At the beginning they gave us 3 rooms under maintenance which was really annoying, we wanted to cancel the reservation until we met Moneera she was very helpful and gave us 3 perfect rooms. we checked in very late at 6 pm so its not fair to check out the next day at 12 pm and that was the second problem we faced until we met Anas at reception who helped us to check out the next day at 4 pm In general the hotel is beautiful and we had a good experience there.
This is a HUGE resort! It has so much more than I expected!! Could easily spend a few days here relaxing and getting spa treatments. Amazing outdoor space from bar balcony to infinity pools. The Staff are outstanding and were very helpful taking photos of us in the Dead Sea and while playing in the mud. We stayed in room Y308. It had sea views and was quiet. Robes, hair dryer, kettle and basic condiments. Also had complimentary water, sodas and juices.
"Excellent place to stay"
I stayed here for business for six days, and would most certainly recommend it. Rooms were large, clean and well-appointed, with lovely views over gardens, pool and the Dead Sea Staff were all extremely helpful and welcoming. Wifi is free, fast and reliable. The food is great, a buffet with an excellent selection of fresh seasonal food in the main building, or a grill and Italian restaurant further down towards the beach. If you don't like cats you might want to avoid the grill area as they are many and friendly (but if you do then just consider this a bonus!).
We used the spa at this hotel and enjoyed swimming in the dead sea from their property. The indoor (dead sea water)pools were shut which we werent informed of before we paid to use the facilities. However the infiniti pools, massage and service was excellent. Swimming in the dead sea is a one of a kind experience!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM