of TripAdvisor Travelers recommend this hotel
"Nothing special apart from the view"
Even though 4 people working on reception when we arrived it felt really unorganised and slow. Spa is not really a spa, just two treatment rooms and a waiting room also used as a storage room. Ground floor layout quite odd, design does not really work - always feesl like you are in a passageway, not comfortable or relaxing.
"Great hotel in Beverly Hills!"
This hotel is just lovely. The rooms were nice and fresh with comfortable beds, great balcony on the "quiet" side of hotel. Bathroom was small but nice. Staff very friendly and helpful. Great live music and fun bar area. Restaurant exceptional, of course! It's a Cipriani! Great value on the room, too.
"Nice rooms, bad service "
I stayed at Mr C with my husband and toddler. Upon check-in we were not offered a Bellini nor did they have anything (toiletries,robe, slippers) for my toddler. When booking the hotel they said there was a resort charge of $20 a night which includes a welcome drink and they have little C's for kids. I guess we were offered none of these service. The room was nice especially the balcony but there was a weird smell. I usually stay at the St. Regis so maybe I'm just spoiled from their great service. The valet forgot to give my husband the car key so we drove away about 1 mile without the key. When we arrived at our destination we realised the key was not there because we couldn't lock the car or start the car. Called the valet and they had to drop off the key. Pretty annoying. Good thing we were close or it could have been a disaster. I would not recommend or stay here again.
"classy hotel of another era"
The hotel was a pleasant surprise to my boyfriend and I. As we enter the hotel we are taken to their front desk area which more looks like one of those nice long communal tables in a restaurant and are offered bellinis gratis. Our bags are whisked away and we are directed to our room. We enter the room and lovely old jazz like music is playing to welcome us. The room was beautiful and the bathroom sparkly clean. The decor feels very mad men era- classy, distinguished and rich. The staff were all very friendly and helpful and we even made use of the complimentary hotel car to go to dinner. Only reason I am giving it a 4 and not 5 review is that our room was a touch too noisy for my liking, our room faced a busy street.
"Aspires to Greatness but not quite there"
This property is super convenient, especially for orthodox Jews and the staff try very hard to please but there are a few minor annoyances that keep this from being great. There are two elevators but one seems to be perpetually being serviced. The window curtains don't have "sheers" so its either dark and gloomy in the room or you seem to be completely exposed. There is no hot water device in the room. Robes are provided but there are no hooks in the bathroom on which to hang them. All are really minor but they accumulate over time.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM