of TripAdvisor Travelers recommend this hotel
"Best Breakfast in Beverly Hills"
This is a wonderful breakfast stop while in Beverly Hills It is tied to the hotel and the menu encompasses a wide variety of selections. You won't be disappointed . I had the Beet juice with apple and ginger to go with oatmeal and bacon and it was reasonable prices for Beverly Hills Enjoy!
"Anniversary with Mr. C"
A great anniversary planned and I thought it would be fun to try Mr. C. The room was nicely sized and appointed, with one glaring exception that brought it from a very good to an Average: the bath towels! Yes, the bath towels were not bath towels you pay more than $400 a night to use. If they want to charge me $400 a night, plus a stupid $19.95 "resort fee" (silly beyond words), then you'd better roll out some plush, soft, new towels. Instead we got pedestrian towels that aren't even as nice as the 5 year old towels we use at home every day. Nevertheless, the hotel remembered it was our anniversary by providing a bottle of prosecco, as well as some wonderful chocolate-covered strawberries. We liked the location, since we walked to dinner at Pica, but the towels would definitely have us investigating even a Westin (whose heavenly beds) gorgeous towels make Mr. C's simply no match.
"Was surprised by this gem of a hotel"
Hotel rooms in LA can be pretty expensive and pretty bland at the same time. Did a lot of research on finding a place that felt special but didn't cost four digits. I had never heard of Mr. C (as in the Cipriani Group of restaurants/hotels) before and weren't sure about the location. The lobby is gorgeous and feels like someone's really fabulous living room--if their living room had a bar, and two seating areas. Lots of polished rosewood, funky, comfy couches and chairs, a chair-height bar with comfy swivel seats. We got a deluxe city view or something of the sort and had a great king bed with a firm and comfy mattress. Exchanged our fluffy pillows for a much firmer memory foam pillow that was perfect for those of us who don't want a fluffy pillow. We also had a love seat and a spacious desk. Had a balcony with two chairs and a table, but can't say we used it at all. It was a fairly chilly week in January. Also, they allow smoking on the balconies so it was slightly unpleasant to have the balcony doors open when people on other balconies were smoking. Service was excellent and the room was very clean. Mini-bar was very nicely stocked. Fitness center had about 7 cardio machines, weight machines, and free weights. Spa was serene and had good massage therapists The location was pretty darn perfect. Not in the heard of Beverly Hills by any means , but a really pleasant 10 minute walk to all the BH action. Believe it or not, we stayed for 6 days and ended up walking about 10 miles a day. It is amazing how much of LA you can see on foot and Mr. C was a good starting point. Bathroom was nice, but the amenities were a little meager and uninspiring. I'd never heard of the label and none of the products were very impressive or even smelled good. Also, cotton swabs would have been a nice touch. Housekeeping was great. One night for turn down service they folded the clothes we had left at the foot of the bed as we hurried out the door that evening. Valet service was very friendly and fast. We never really had to wait for our vehicle. The room has tons of great mirrors. I have two slight complaints. One, is that there isn't enough room to unpack two large suitcases. I wish the make-up table in the entry way had been a chest of drawers instead. We had to try and make do using the thin desk and credenza drawers as well as the shelves in the credenza cabinets. None of it was very convenient or spacious. The other is the smoking policy. I much prefer a non-smoking property. It is no fun to pay for a balcony that you can't use because someone else's smoke is wafting into your room.
"Travel agent not impressed"
I'm so disappointed in this hotel. My hopes might've been too high. First, the front desk check-in sticks you with a charge for $19.95 that is supposed to include a Bellini Cocktail, (never was offered), the wifi is terribly slow, they put us in what is possibly the worst room in the hotel (215) which I'm guessing was an after- thought room. The room itself upon entry seems lovely (although the door opens OUT not in, which is bizarre). I book high end hotels every day. I SELL high end hotels by staying in them and giving an honest review. I try to see each stay through the eyes of my very demanding clients. Unfortunately, this hotel falls short in critical areas. The extra fees for nothing is extremely frustrating. The lack of detail to actually qualify for a 4 or 5 star rating is evident AFTER checking in. The bathroom is horrible, the shower (no tub) is lame and the toiletries are below par for a hotel of this rating. The balcony would be great if the view wasn't so bad. We literally are looking at Astro turf with wires and cables and a CVS & Ralphs. Just not at all what you imagine when booking "high end" in Beverly Hills. The bed is comfortable but aside from that, you would be better off staying somewhere else if you are looking for luxury in Beverly Hills. I'd give this hotel a 3 star rating with lots of room for improvement. It's got potential, but, right now-it's no better than The Beverly Hilton or Marriott. Still waiting for that $19.95 Bellini.....and my wifi is still not working...lagging.
"Marcus told me, "You are my first priority." He then delivered on this with a cheerful attitude."
This hotel is in an ideal location for my boss and his team for doing business in town plus the level of luxury for the investment is very good. The staff continues to go above and beyond for our last minute and out-of-the box requests.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM