of TripAdvisor Travelers recommend this hotel
"A Lovely 7 days"
My wife and I went there for 7days in mid September 2016 and were thoroughly spoilt as one should be at a hotel of this standard. The accommodation was clean, comfortable and well maintained, all rooms having a Grotto concept. Service was excellent, we ate breakfast at the hotel, recommendation use the restaurant high up as opposed to the one by the main swimming pool as it tends to be less busy and hence more exclusive. For those who are not that fit you will definitely come back fitter as with the Hotel being on the side of the island everywhere you go there are steps however it is amazing how quickly you adapt. The Operations Director (Emanuel) is constantly visible and like all of the staff very approachable and helpful. Lots of little touches such as being automatically offered a glass of cold water when at the pool, little nibbles at certain times around the pool and in your room. Please bear in mind it is still very warm at this time however if we were to visit again we would try to get a room to the left of or above the main restaurant as this has the afternoon sun. When we left they very kindly gave us another room to use until we left at 18:00.
"Best service and view ever"
We were in Santorini for 5 days in September and stayed at this amazing hotel. While the steps were daunting (134 each way!) it was worth the effort due to the spectacular view. You opened your door every morning to the magnificence of the caldera - breath-taking. The staff at this hotel was superlative from the front office manager, Eleni (there are 3 of them so we called her Eleni 1) to Sofia who took care of us at the pool. To give you an idea of how much the staff cared for the guests, one evening we saw Eleni walking around Oia - it was around 10 pm. When we asked her the next day if she had been heading home, she said no - she was on her break looking for a box of chocolates that had been promised one of the guests. She had been "on" since the early morning. Every afternoon, someone brought a "goody" to our room - at the pool, Sofia would bring us something to taste in the late afternoon. We went with our family and the hotel made sure that our rooms were clustered together. Having breakfast every morning overlooking the caldera and enjoying the warm sun was amazing. We even enjoyed the visits of the cats which you've probably heard are pretty abundant in Greece. We nicknamed one who became our favorite. All in all this hotel was a the best 5 star we have ever stayed at.
"Dream Team Mystique"
As Guardian Angel for A&K I am working with Mystique for several years! In 2016 I felt my guests (and myself) welcomed and spoiled as never before! Congratulations the the reception-team! You were great!!
"Best trip ever"
I just got back from a trip celebrating my 2 year anniversary with my boyfriend as well as my birthday. Mystique generously upgraded us to a larger room with an adjoining gym and we were greeted in our large room by a complimentary bottle of champagne and smoked salmon canapés as well as a lovely note, So classy. Breakfast was always delicious with Nikos serving with a smile and remembering everyday how we liked our coffee and juice. He was the sweetest. And the concierges, Anna and Panagiota killed it. We were unlucky enough to be there when the air traffic controllers announced a strike that lead to all flights being cancelled. Those girls were so patient and helped us figure out a game plan. Honestly, we spent HOURS trying to figure out how to get home in time and they were invaluable and so gracious. In addition to booking a wonderful horseback riding trip with Santo Horse Riding and dinner reservations and arranging for a rental car that was dropped off and picked up from the hotel. The only thing I will say is that the boat company they recommended for a private charter was considerably more expensive than the one that I found online and whom we went with, and they were absolutely wonderful. It was Alex Private Boat Rental, in case you're interested in a day on a private boat, which I highly recommend. We had a fantastic trip and I hope you will too.
"Our Great Wedding Experience"
Hope-trip.com and Gang Long Travels organized the wedding of the 2nd of October with our wedding planner Antonia & Dimitra and the full cooperation of the entire staff of the hotel , namely Eleni who was very generous in the wedding couples rooms. The hotel is unremarkably beautiful and delivers on your cliff hotel-Oia expectations. Thumbs up !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM