The hotel’s location near the bus and metro stations as well as the international airport makes moving throughout the city easy, while its proximity to the Dubai International Financial Centre and Dubai World Trade Centre benefits business travellers.
No doubt Dubai is a great City, clean, amazing buildings, easy to be in. The hotel where we stayed, great location close to the metro and near nice lounges to relax. Recomended.Comment of P. Carla , Portugal the 2016-01-19
"Amazing service and follow-up!"
I have been several time to Nassima royal hotel and despite some issue during my first stay, the staff has been exceptionnal in solving them and following-up with it. But the absolute star of the hotel is definetely Adnan the assistant guest relation manager who always made our stay absolutely delightful! He always found the right solutions to any issue and always care so much of his guest that he makes us feel at home! Definetely highly recommended!
This hotel is truly wonderful, we had an amazing stay. From the moment you check in until the sad day you check out and say good bye to this hotel, you will not regret staying in this hotel. The staff are the friendliest that I have seen in any hotel around the world and you can see the Nassima Royal Hotel prides itself with exceptional customer service. Rooms are very nice and spacious with a lovely shower and bathroom on suite, the housekeeping is 24hours and the cleaners are always ready to clean for you. The breakfast was amazing, the spa superb and the gym fantastic. The rooftop pool has great views and perfect for you to cool down in the hot weather. The World Trade Centre Metro station is the closest and the Emirates Towers metro station inst that far either, the area is always buzzing and its the best location to stay in, I was nervous booking with Alpha Rooms as the prices were so much cheaper than the other main competitors out there but rest assured every time I called Alpha rooms there service was great, I will definitely be booking with them again.
"Great fasciitis but unfortunately run by management not fit to manage a zoo "
This place has an excellent location in Dubai between most of the desirable sites to visit on a location. The room was O.K for the rating provided, good view of the Sheik Zayed Road but poor ventilation. The Gym is O.K for the facilities, the pool looks smaller than what is advertised. It is advertised as an infinity pool but not an infinite view unfortunately. (Please see image attached) never the less still all round good facilities I would agree with previous review that the hotel reception is run like a police station and the receptionist and management staff like prison guards. The hotel will ask you to pay a deposit on attendance. This was to the value of 700 Dirham. This is a requirement not advertised in any booking website and they keep this information withheld from the booking website. On arrival they will ask you to pay this at local currency and therefore must subscribe to a second service which is the not so good exchange rate cash counter. Upon leaving you will need to exchange back to your baseline currency making the "deposit" a "fee" by definition. I had refused to pay this because of the booking agreement and in return the hotel had retaliated in true military fashion by blocking my phone line and also locking the minibar, a treatment you would expect in a zoo, hence the zoo reference in the review title. I had complained to the receptionist of this child like punishment of a guest. He really couldn't care less. The receptionist promised a call from the general manager to between certain hours and this was completely ignored. In summary. Hidden charges, bad management, poor guest treatment and planned guest punishment tactics as part of the operational procedures for the hotel. Little to say, I won't be staying here again, I would not recommend my friends and family to stay here unless the hotel makes radical changes to the way they treat their guests. This resonates with previous reviews on the web. Such a shame from an otherwise great facility.
Yes this is perfect place to stay. Amazing place indeed. Came late evening and I was then assisted with warmest welcome from reception staff. The room is very beautiful and big enough. Pool is not big but it's quite enough for a single person of course. Nice place and recommendable to anyone. Keep it up
"Our Dubai Trip"
We stayed at The Nassima Royal Hotel for 4 days after a cruise ,This was our first trip to Dubai & the hotel did not dissapoint us,The location was brilliant for a dubai novice as it was easy to navigate our way around due to the hotels excellent proximity,The hotel itself was really good.It had everything a traveller could need & the staff were very friendly & helpful,We would use the hotel again & would recommend it to anyone considering a trip to Dubai.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM