of TripAdvisor Travelers recommend this hotel
"Wonderful, centrally located South Beach hotel"
I loved staying at the Nautilus. The first room I was given had a stinky view but when I asked for a new one, I got a higher floor and a much nicer outlook--moral: ask for a better room immediately! The beds are comfortable, the rooms are pretty, there are great full-length mirrors, and everything is nicely appointed. And the free breakfast is in the prettiest place imaginable--out by the pool. But most important, service is great. I did have a few problems while I was there. The first night, my a/c broke down and my room was like an ice box. On days 2 and 3 the safe broke and I couldn't get into it. And somewhere in there I needed an extra blanket. But when they say they'll send someone right up, they do, even if it's 1 am. No waiting, either--they're on the next elevator. And they get it fixed. The night manager asked me to mention him. Now I've lost his name but I think it was William Wood. But they're all terrific. By the end of my 3-day stay I felt I knew half the staff. I would definitely stay there again. The location can't be beat, either.
Very nice hotel and great personal! Lot from the pool area assisted me in the nicest way possible . Will definitely come back because the hotel is super central and well located with it's own beach and gym.
"Chilling out "
Great hotel - wow factor reception and main room with lovely pool area. Staff very friendly and helpful especially Lot - will def come back. Room was great - mini bar outstanding bathroom surprisingly small but not a show stopper
"Outstanding Customer Service"
I visited your lobby bar during Art Basel and had the pleasure of meeting your Overnight Supervisor, William. His love for his work exudes through his customer service! He went above and beyond any expectations I had and made me feel welcomed. Thank you. J.
"Love the pool, great service"
This is a review of the pool service by Lot. He's very friendly and accommodating, made my experience very special! First time staying at this hotel, would definitely come back! It's a beautiful property just steps from the beach, very trendy with a good sociable crowd. Thanks!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Maestro - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM