"A Great Airport Hotel"
I chose the NH because of its location inside terminal 2 just minutes from the international arrivals hall. It is a beautiful hotel and the service is fantastic. The rooms were large and very clean and included all of the amenities that a business traveler could wish for. The restaurant was fantastic and Alberto and Rodrigo provided the best service I have ever experience - and I travel 40 weeks a year. I had a special request from the menu and they provided it perfectly. Great Hotel, Great Restaurant, Great Service - Great Value - what else could you wish for'!
"OK airport hotel"
We only stayed here one night during a stop over and found the hotel to be clean and modern if somewhat soulless. The room was ok except there was no hot water and only one towel and we had a view of a wall. The positive was that we arranged with the hotel for a transfer from T1 and the hotel van was there to collect us on time and take us to the rather odd entrance which was through the car park and in through what looked like a back door.
"Nice hotel - Fabulous Service"
I landed at this hotel by accident - missed my flight. I just wanted to go home and was exhausted. The reception was unbelievable. As soon as I got out of the elevator, my luggage was relieved by a friendly bellman (who didn't want a tip). The receptionist and her colleagues were accommodating, trying to get me the best rate, etc and were sympathetic to my dilemma (I'm sure they have heard my story before). The restaurant and service was unsurpassed. They made me feel like I was the only one in the hotel! I highly recommend! Although this hotel is located in an airport, it was very quiet, peaceful and just what I needed.
"By far the best option at Mexico City's International Airport."
I stay at this hotel at least three times a month and it never disappoints. The staff is well trained and courteous with a fully functional and efficient front desk crew 24/7, which makes checking in and out a breeze. The hotel in general is exceptionally spacious with large, well aired rooms that are very quiet with no outside noise whatsoever, and this provides a very welcome sanctuary within one of the world's noisiest cities. Occasionally I will be given a room that has a ceiling speaker directly in front of the door playing ambient music after about 10 am. When I feel like sleeping in I simply ask the front desk to have the volume of that particular speaker turned down, and they are always eager to comply. The restaurant is perfectly satisfactory and offers a excellent breakfast and lunch buffet.
"Best location, excellent value"
NH Collection is situated in Terminal 2 at Benito Juarez, which is the international terminal, as well as where Delta and Aeromexico fly. Super convenient, friendly staff, and comfortable. Would definitely stay here again if I have another overnight layover. Highly recommend.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM