"Great Hotel for a long layover or an early fligh"
The Hotel is very conveniently located at terminal 2 in the Mexico City airport we stayed there due to a long layover on our flight to Cancun, we have also stayed there when we have had an early flight the next day why risk missing the flight due to traffic.
This could not be closer to the airport--a few minutes' walk from baggage in Terminal 2, without even going outside, and you're there. Rooms are clean and spacious if a little worn, but perfect for an overnight layover in Mexico City. The hotel restaurant is also very good and pretty reasonably priced.
"A good hotel in an unlovely place"
Most of us avoid airport hotels if we can. I can't imagine that anyone would choose one as a destination in its own right. This hotel, inside the vast hanger-like structure of Mexico City airport terminal 2 is a welcome haven between flights, surprising quiet and well designed. Rooms are spacious and comfortable and reception service is good, considering the volume of tired passengers coming and going. My only criticism is that, getting up very early for breakfast, jetlagged but hungry, the breakfast staff were somewhat slovenly and unwelcoming, though the breakfast itself was reasonable, if not special. I would stay here again in similar circumstances.
"Estaba muy limpio y agradable!!"
El personal era muy servicial! Sergio G., Edwardo T y Alberto T en la restaurante eran muy grandes! We were very grateful they had rooms available and could accommodate a wheelchair. The staff was wonderful and helped us find handicap accessible transportation during our stay!
Hotel is quiet and rooms very comfortable. I stay here at least once a week. My only complaint is that the hotel took away the complimentary coffee in the room. I'm not sure if this happened for all the rooms. As a guest from a corporate account that brings consistent business, it is extemely dissapointing to have to ask for this every time at check in. On my last stay I called for the coffeemaker and was not delivered after making 2 phone calls within an hour. This time I asked for it at check in and it took about 45 minutes to deliver. If you want reasonable fast service do not expect it here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM