"Five days in Amsterdam"
Clean room and exilent location for shopping and lot of restaurnants in walking range. The bathromm was clean and the staff did all we asked for. Wry pleasant stay and we will order room there again in our next wisit to Amsterdam.
"My fiance's 40th birthday surprise"
Location is fantastic with all attractions within walking distance, fantastic staff whom not only were very helpful but also provided a free upgrade to celebrate my fiance's birthday. Room did look a little tired, but it was spacious with a blacony. Highly recommended.
"2nd time not as great..."
This is the second time I have stayed at this hotel. The first time was great, however, this time things weren't as wonderful. First off, the location of this place can't be beat. It is right in Rembrant Square where there are bars, restaurants, and plenty of things to do. It's also in close walking distance to many attractions and shops. The staff was very friendly and accommodating. The actual hotel was the issue. We stayed in a room facing the square which was great for the view, however, the room smelled like body odor and the hotel had the heat turned up very high which we couldn't control, so we were very uncomfortable. We couldn't open the windows at night because of the loud noise from the square below. There is a night club a few restaurants down and we could hear the thumping of the techno music all night. The hotel provides ear plugs and they did the job, however, the mixture of the heated room and smell all around just left a bad impression. Also, on my previous visit I didn't really notice that this hotel is beginning to look dated. The paint was chipping in the bathroom and the carpets weren't in great condition. The room was very clean and the bed comfortable, but I'm not sure I would stay at this hotel again. I would possibly look at another NH in Amsterdam.
"Rat in Room"
At almost midnight, I had to change rooms because a rat appeared, sitting on the desk in my room! Phoned reception, quickly changed room. The receptionists seemed unphased (like it is a regular occurence). Since then I have tried to contact NH in numerous ways as my stay was not only affected by the rat. I also tried to write a review about the total bad experience but Trip Advisor told me I would have to post separate reviews. the other things are insignificant compares to this - a rat in the room, no compensation apart from waivering a couple of euros from the minibar fee and not even an apology or reference to the occurence upon checkout. Needless to say, I have not returned to NH hotels since and I was a regular customer for 10 years prior to this.
"Friendly staff and great location"
Love the hotel, helpful staff, good situated near restaurants and bars. Nice and clean hotel. Very good breakfast. Great view overlooking the Rembrandt square. Stayed there 4 times, and we will be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM