of TripAdvisor Travelers recommend this hotel
"Short City Break"
We chose the hotel because of the familiarity with the NH brand and because of the general good quality this brand provides. The hotel was undergoing a conversion to a NH Collection hotel, which didn't cause us too many issues, however the one time we returned earlier to the hotel we found the noise from the work very annoying. In fact it must be a nightmare for the staff working there. This is due to be completed in May 2017. The room had been recently upgraded and was of a good standard, if a little smaller than expected as it appears larger in the website photo. We chose a family room/Junior suite and found it small for 4 people. In fact we found there was very little storage space for clothes and nowhere to put the cases etc. We were advised to arrange breakfast when we arrived, which we did and was offered a deal at check-in, which seemed reasonable. However, on seeing the room, I asked immediately if there was a larger one available, (which there wasn't) and was offered instead a better deal on the breakfast. However, when we went to finally pay, there was no reference to the better deal offered and of course the staff were different, which was a little annoying. Having said that, the breakfast is indeed very good and cannot be criticized. The staff are generally helpful and friendly, but probably cater more towards the business clientele than the family holiday type and it was certainly noted that there was a lack of amenities like a lounging area (although this will be resolved when the work is complete). The hotel is also very well located and in easy walking distances to many of the tourist sights.
Functional city break hotel in very good location. To be fair this is probably above average but not actually "very good" so trip advisor could do with another button on their rating choices!! Everything was clean and well organised. The hotel was experiencing some refurbishment but, to be fair, you would never really know as there was no disruption to actual hotel services. We didn't have breakfast which I thought was overpriced and there are so many little cafes nearby which serve brilliant breakfasts for a fraction of the cost. Really easy to find the major landmarks from the hotel, good underground right next to the hotel, only 30 minutes from airport.
"Decent location for shopping and within easy reach of tourist attractions"
The hotel itself is clean and in a really good location. Our issues were when we arrived back on our 2nd days sightseeing our hotel room door was open with our contents in there, and a cot had appeared in the room!! plus the dirty cups etc had not been taken away. No apologies from housekeeping or the Hotel. Whilst the breakfast was ok, overpriced at £20 each.
The hotel itself is big, modern and clean , nice modern rooms good bed , but lacks a cosy feel ! Our arrival and checkin was rather official and cool not warm and welcoming at all . No tourist information in the room , but the hotel is situated near the Potsdamerplatz so reasonably central ! The hotel has its own restaurant and bar also modern but again no friendly contact with staff who don't really seem to pay much attention ! Nice breakfast very diverse. I suppose tastes differ but for me this hotel was a little too business like depending on what you're looking of course.
"Don't miss the breakfast!"
Two Berlin bears greet you at the entrance of this modern hotel located near Checkpoint Charlie. The rooms are modern and clean. My room overlooked the street but was quiet and I slept like a baby on the comfortable king sized bed. The WiFi was very good and the room came with everything you would need for a pleasant stay - hair dryer, plenty of towels, self serve tea/coffee and a mini bar and snacks (at reasonable prices). I can't say enough about the breakfast though. It was spectacular with everything from typical American fare (eggs and bacon) to a full out spread of meats, cheeses, and breads. In addition, any coffee remotely possible and even pre-made smoothies in 5 flavors!! I could have stayed there all day.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM