The 5-star NH Collection Amsterdam Doelen is located along the Amstel River. Dam Square is a 10-minute walk away.
the hotel is situated 10 minutes walk from the center, the staff is phenominal, super customer-service-oriented, everyone was so pleasant and outgoing, the room was gorgeous and very clean and the bathroom was to die for! we enjoyed the hotel emensly!
Stayed for two nights for my partner's birthday. Emailed in advance to request a double room with late check-out. Arrived at the hotel early, room wasn't ready but they happily looked after our luggage. Came back just before 3 and the room was ready. We were shown to our room which was overlooking the canal and had a double bed. The balloons and brownies with fruit were a lovely surprise! The room was very clean and the bathroom was wonderful. They have a great selection of toiletries in the bathrooms. The hotel itself is absolutely stunning and the staff were wonderful. They gave us a free drinks voucher for the bar because it was my partners birthday which was much appreciated! The hotel is easy to find and has a great location. We hired bikes for the day which cost €16 each. We didn't find the single glazing a problem as you can control the heat in the rooms. It was also great to have a Nespresso in the room. We departed on the Sunday and received a free late check-out as they have a 'lazy Sunday' policy, meaning we didn't have to check-out until 5pm which was very convenient. Overall I highly recommend the hotel and would love to return.
"Great hotel, nice location, outstanding service, helpful staff"
I was very impressed by the helpful staff, they worked quickly and efficiently. Rooms are modern and very nice, the nespresso coffee machine in the room was a big plus and it had a nice shower. This was my first time to Amsterdam, but it felt like most things were easily within walking distance from the hotel, of course we picked the hotel from its proximity to our converence hall.
The room was spacious, the bathroom shower perfect size. Breakfast was very good quality but somehow slow when serving coffee. The receptionist were very welcoming and helpful. Taxis are easily reached
This hotel is beautiful on the exterior, very traditional style but inside its modern and bright with everything you need. We paid an extra supplement for the canal view (room 403) and were not disappointed, the view was fantastic. The location for the hotel is ideal, very central for everything. We've stayed in Amsterdam near central station and although the location was good the Doelen has a far better location. The staff were so friendly from our arrival to our departure, nothing was too much for them. Would recommend this hotel, we will definitely be staying here again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM