of TripAdvisor Travelers recommend this hotel
The hotel is situated on excellent location. Personal is very kind. Have a parking in the hotel but was full. We find another parking on 20 m opposite the hotel. The museum of chocolate and the old city are very very near.
"Great Hotel for visiting Cologne city center"
We came to Cologne around Christmas time to enjoy the uncomparable Chrsitmas markets and the city during winter. NH Heumarkt is perfectly located to do so, the city center amd everything you need is within walking distance. Our room was large enough and very tidy. The breakfast buffet is very good and very complete, although a little expensive at 20€ per person. Only downside: the very annoying wifi that requires you to register and login and that is very slow and doesn't work half of the time!
Firstly please check the actual hotels description of the room compared to any advertised elsewhere. Unfortunately there were no separate siting areas in the room as advertised on hotel.com. - separate siting area would be a couch or a seperate room completely. All that was offered was a single leather chair. However neither were advertised on the hotels actual website. The hotel deluxe rooms are not that much bigger than the standard rooms but charged more and with a poorer view. Having had to prompt the reception that there were no robes in the room they duly administered to that issue. On a positive the hotel is very clean and the rooms laid out to a lovely standard with a decent bathroom. For a 4* I would of expected iron and iron board in the room as standard. My other major concern was the breakfast. Having paid for breakfast in the room. (On top of the €22.50 per person for breakfast) it arrived cold, tasteless, and not very worth the value it portrays on the hotel. Quality over quantity would of been a better service in my opinion. There are only 2 stations in English on the TV both news services. So entertaining children wouldn't Be feasible for English families. Having said this I would opt to stay again as it is very well situated to the centre of town and in the heart of the Christmas markets but I would choose the basic room for value for money and eat out for both cost and authentic germAn foods
"Comfort & Closeby!"
I stayed at this hotel mid-Nov. Room is quite big and comfortable. Enjoyed the breakfast hours and also the bar at the hotel as well. The best part of the hotel is its location - nearby Cologne central station and so easily accessible. Considering the kind of guests at the hotel, I suggest to add some international menu (probably some Indian vegetarian also if possible).
Room is quite big compared to other German hotel rooms. Bed and pillow are so comfy. But the water pressure in the bathroom is so weak.. And the breakfast is too expensive. Overall I would come back if I visit Cologne again.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM