of TripAdvisor Travelers recommend this hotel
"Like Home or as close at it can get"
NH Collection Reforma is a unique place with friendly staff doing their best to make you feel like home. It's was not my first time at the hotel and some of the staff know me by name. This was a more personal stay with some emotional part do to the matter of the trip. One of the staff ask me how I was feeling and I gave her a some info of my situation. When i got back to my room I had The Coffee that i liked the most , with the pillow that I always ask for and a little note " Don't worry everything is going to be alright" I lay on my bed and felt like home.
As always they treat me very good. The Cheff is aware I am coming and prepared Vegan meal for me. They let me feel at home. Will recommend them. They need to have a better price in Guadalajara also for my company.
Outstanding service, great food, comfy bed, clean, modern and best shower .... My hotel of choice when I come to Mex City 😁 The hotel boutique has beautiful amber jewelery set in silver and many local artist pieces worth checking out 😎
We stayed for 4 nights in this hotel; every member of the staff is friendly and more than helpful. A particular thank you to Eric and Jesus for their kindness! The breakfast is delicious and the junior suite was much bigger than I anticipated; we really enjoyed our "down time" away from the noise of the city. Ubers were the best way to get to and from the hotel. Only thing I will say is that the pool doesn't get much (any') sun; I was hoping to spend some time relaxing poolside but we didn't during the duration of our stay. Book for the excellent staff/service and the convenient location, not for the pool.
"Afordable, great location and good service"
When in Mexico City and looking for a fine hotel at a reasonable price range and with attentive service, this is the place. In the heart of safe Zona Rosa, you are minutes away from fancy Polanco area and not far from Centro historico. Uber fares from this hotel to those areas are more than affordable. Around the hotel, there are many restaurants, night clubs and shops.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM