of TripAdvisor Travelers recommend this hotel
"Just Normal "
I was in a business trip in Riyadh for 3 days & stayed in Al Alanoud Novotel. The hotel suitable for business with minimum standards for 5 stars hotel. Location is nice and near by some malls along king Fahad road, other than that nothing special!!
I don't know where to start!! But honestly I never hated a stay more than this! I'll list some of what made my stay terrible, because they are too many. Cleanliness: obviously it's not the level of cleanliness that you find in a 5 stars hotel. The carpets for example hasn't been vacuumed for months I guess. Services: staff aren't professional and give you hard time getting what you want as you want.
"Nice events hall"
We were invited to InspireU event, hotel location is great, equipments & accommodation were excellent. There was around 150 persons, the event was well served for drinks & light snacks, room wasn't small & not too big.
Stayed here a year ago, no changes. Room fine in an industrial hotel context. Bit of road noise if you face the main road. If the hotel organises transport this has to be double checked. Have introduced water saving tap fitting in washbasin, which is a little inconvenient, but not major. Breakfast buffet adequate ( tinned & real fruit cocktail!). The restaurant in the evening does a buffet which means you can get done rapidly, reasonable selection, currently half price " to celebrate the 8th anniversary". All in all adequate, will probably return.
The word horrible doesn't express how bad this hotel is. The rooms are so small almost like a match box. The quality of the food served both at breakfast and all day dinning restaurant is very cheap, bad and tacky. It doesn't have a ladies gym. In addition some of the people working at the front desk are very lazy and are unhelpful. It is also very expensive for the quality of service they offer. I wouldn't recommend this to anyone.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM