of TripAdvisor Travelers recommend this hotel
"Reliable, functional and decent"
This Novotel is consistent with others that I have stayed in. It is good value, well run and has all the facilities that you need. And has the advantage of being in a good location. I have looked at other reviews and I think they are fair and consistent with my experience.
"Excellent experience for a two week business trip. Wonderful Hotel. Great service. Highly Recommend."
I flew in from NY on a two week business trip to Riyadh and the surrounding area. My business colleague had recommended this hotel. Overall, for my home away from home, it was really a very pleasant experience. I had a driver, from the hotel pick me up at King Khalid airport. He was pleasant, easy to find, had a very nice town car and even stopped to get me water. The check in process was quick, easy and i was able to change money at the front desk at a favorable rate. I was even offered arabian coffee and dates when I arrived. There are many cozy seats in the lobby to relax and have a conversation at. They offer free wifi. My room was just the right size, beds were very cozy, lots of outlets. They had a plate of local deserts, finger size, waiting for me when I arrived, Very nice touch. My shower was strong and they even provided me an adaptor when I had left mine at home. I had the laundry service a couple of times and it was always returned promptly. The breakfast buffet, which I ate at almost every morning, was superb. The coffee was so fresh, They make excellent fresh omelets for you and there is a huge selection of familiar and international breakfast cuisine. I used their work out facility on five different occasions. They have a huge selection of striders, treadmills, bikes and a ton of free weights and nautilus equipment. There is a TV stationed at each of the cardio equipment. They have a very clean locker room and they provide fresh towels and free water. There is a Jacuzzi, Steambath, Sauna and a Huge pool along with private showers. All were very sanitary and clean. There was even a barber shop which I did not take advantage of. I loved the super shoe shiner on my floor with three different brushes and some shoe lotion. The location is right near the kingdom tower and plenty of shops and a killer date shop across the street. The service for my entire trip was top notch. Stay at this hotel. You will not be disappointed.
"Quick Business trip"
All good, friendly staff. I was on business trip and it was a good stay at the hotel which I enjoyed and slept well throught the stay in the hotel. Please plan your trip well before arriving to the hotel.
Unprofessional Staff, Non working Facilities. Health club not working well.I'd been told Swiming pool isn't working but it was not true Delyed answer from the call center Le Accout Hotels- not used, Receoption not answer not 5 Star Hotel just 3 Star not more
Nice hotel well located, very friendly staff, check in was quiet fast. Very nice breakfast in room, I would recommend the oriental one, which was served very fast. The only thing which was not so good, the smell from the canalisations in the bathroom and the internet speed too low, would recommend this place.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM