We had a wonderful stay at this hotel! The food wasn't very good and the room might have been a bit bigger, but it was very clean and we were especially happy with the excellent service and the friendly staff. Our special thanks go out to Jerome, who makes the best cocktails, Anduel who was very kind, Royston who has a great sense of humour, Nina who was very helpful and Marcel who made our check in the best ever.Comment of V. Christien , Netherlands the 2015-02-08
Staying at the Novotel in Amsterdam was an experience when trying to get a good night sleep. The rooms in Europe are not big and this room in comparison to some was a reasonable size but small compared to rooms in Australia. The rooms are dated and are not of high standard when looking at decor however the bed was extremely uncomfortable and every spring in the mattress certainly told you that they were present. The bed was also not stable and if you sit on the bed too close to the head of the bed you will find yourself on a bed that lifts up off the floor and you will be falling into the wall. Bathrooms were also very basic and a little tight for space. Location of hotel is not bad as there is easy tram access to the city a block back from the hotel. Buffett breakfast was not the most exciting and if staying at the hotel for more than a few days, you will be bored by the choice.
"Great location, great staff. "
The Novotel Hotel is in an excellent location from Schipol airport, the center of Amsterdam, and great shopping and restaurants. The airport is only about 15 minutes away by vehicle. There is a tram (#4) right down the street which is easy to get to, you can hop on and take it to the center of Amsterdam. It's takes stop close to most major attractions. The hotel itself is nice, with friendly staff. We were greeted every single time we walked into the lobby. Check in was a breeze. Everyone is so kind, and willing to help with anything we needed. They provided maps and vouchers to several things. The room was good for just My husband, daughter and I. Overall wonderful hotel. I'd stay again.
"Good place, tough location"
I stayed there for 3 nights, the hotel is acceptable but it can be improved specially it says it's a 4 stars hotel. The view was not good at all, as I stayed in the 2nd floor, room was small but I think this is the way in Europe. The carpets were not clean and they should really notice that. The breakfast is acceptable. It was my first visit to Amsterdam so I was surprised as the Hotel is 20 minutes by Tram to the Downtown. There's a nearby Tram, railway and bus stations but of course you get disappointed when you find that you're living in the other side of the city. The closest supermarket is one station away but you can for 10 minutes. The staff is very nice and helpful, all of them. Price seems reasonable for the service and location. Overall, it's a good hotel.
"Good Breakfast and accessibility!"
Location is perfect as both tram and metro are in close proximity. One of the best breakfast platters for a budget hotel. The only rough experience was with the long check in process and rooms not available on time. This was rectified but involved a long conversation at the check in counter.
"Out of this world!"
I was really surprised on how nice this hotel was knowing it was only a Novotel. And after reading reviews of it being like an ibis, well my experience was great. We arrived at half 11 and expected to wait until 3 but they had our room ready. Our room was lovely and clean. The service was great and very helpful as it was our first time in Amsterdam. We ate In the dinning room at night. It was nice but very pricey for what you get. However breakfast in the morning was a great variety. Would defiantly return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM