Just footsteps away from Siam BTS Skytrain Station, in the heart of downtown Bangkok, Novotel Bangkok on Siam Square is perfectly located for leisure, shopping and entertainment.
Hotel is less than 5 minutes from Siam BTS and just opposite Siam Paragon and all the shopping. Coco steamboat and Three Wheels tom yam noddles and Centrepoint massage and spa. Starbucks opposite the hotel. 10 minutes walk to Erawan Shrine on the overhead walkway. There are a number of Novotels' in Bangkok. This is Novotel SIAM. Taxi cannot access via the main road so have to do a big round. Also not many taxi come round because of the narrow road. I was surprised to be asked again for all my details again despite checking-in online. Check-out was not very efficient. Same queue for check-in. Peak hour at 1130am Had a superior room, it was clean with all the usual amenities. Good wifi connection. Pleasant staff and helpful doorman. Breakfast was good. Lots of people but efficient staff is clearing and seating you.
"It's good to be"home" again!"
All I can say is, well done for improving your level of service again.You guys are back. Hope it will not be complacent again on the service level. Overall good check in experience,good location,5 mins walk to BTS and 20 steps away from a good Thai massage .
"Comfortable room and nice location"
the room is nice and clean. very comfortable, and friendly staff... location is nice because its near of everything specially shopping malls. i defently go back in this hotel again.. the spa is also nice although is was bet expenve but all good i fall asleep while she massage me..
"Worst Check-in experience to date"
I am a gobal traveller and a accor plus and accor le club member. I was denied my welcome drinks and all benefits that come with being member and also paid member. The room got broken shower head also. Never been so disappointed after checking in more than 200 accor properties globally. This is by far the worst. Not a welcoming property at all for members. I was also asked for passport, visa, departure card as if I am about to go through immigration again and than boarding a plane. The senior management and Accor must re-consider this reduce stars to a motel a backpacker standard. Also staff should try to learn English.
"Comfortable room and Great location"
The hotel is located less than 5 minutes from Siam Square which provided access to good food, shopping and massages. The Siam BTS and Siam Paragon is able 10 minutes away. The room is comfortable and clean. The bathtub shower would need to be improved; The glass panel opening outward will wet the floor. The staff are friendly and extremely helpful. My only complaint would be the hotel is on a narrow road. Slight delay will be encountered if traveling by car; Other modes of travel is fine.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM