of TripAdvisor Travelers recommend this hotel
"Good central place to stay......"
...... but a couple of glitches. 1. The internet is very unreliable and it is not a case of blocked sites but of speed 2. This is the only hotel I have stayed in where the room service food is better than in the Square (the main restaurant) Incidentally, don't ask for a glass of wine - the bottle may have been open for a very long time.. Otherwise a good place to stay, but not so easy if you are here on business and need to speak on Skype with your office or access e-mails in a hurry
We had a beautiful spacious room which was very clean and comfortable. I love the lobby of this hotel - it is very open, sweeping marble staircase, piano player doing his thing. Staff were very friendly. Excellent location for shops, Forbidden City etc etc. Thumbs up - I would recommend
"Needs a bit of work"
The foyer is grand, but look closely and you see that it needs some updating. On the whole though, it is comfortable and the rooms are a decent size. They're clean, although bathrooms are a bit shabby. Breakfast is OK. Full of Kiwis and Aussies either going or returning from cruises.
"Superb in all ways"
Stayed here with two other couples for three nights post cruise. Our TA recommended the hotel and we were delighted. The location is great, close to good restaurants, shopping and of course Beijing attractions. The lobby area that greats you is modern and appealling and the reception staff were a delight. The young lady who greeted and dealt with our booking was so efficient and remembered us throughout our stay. All of the staff in the hotel serve you with a smile and are a credit to the hotel. We had booked superior rooms in Tower 1 and all three were of a good standard,mthe only slight issue if the showers will need a refit soon. Breakfast was very good, choices to suit everyone and we got tables with ease despite it being very busy. The bar area in the lobby was popular especially during happy hour. So pleased that we stayed here and would choose the Novotel again shiuld be return to Beijing.
Stayed here for couple of nights, staff were friendly, very helpful. Clean room, very good location, we did not have any meals there, so not sure about the food. The gym was small, with the price we paid we expected that and it is fine. Overall experience is good and we will go back there again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM