of TripAdvisor Travelers recommend this hotel
"Terrible - not even close to a 4 star Novotel!"
Hotel rooms are tiny! They have a small window which does not have a handle!!! You call down the reception and they say that they need a written authorization to send someone up with a handle! So, I go and give my 'written authorization', a guy comes, opens the window and leaves with the handle!!! I am serious... Reception says: it is above us. There are no handles in the rooms! Finally, amenities are very poor and if you fancy waking up to some tea or coffee in your room, you will get that in a paper cup! Where is the management' Where is Novotel' Where is the Accor Chain values' Very disappointing indeed.
"Average is what I can say"
it is not like what i expected so i can say it will be my second or third option when i visit Dakar again. Advantages: - Free Shuttle to and from the airport - Breakfast is fine - Quite atmosphere to sleep - AC is fine Disadvantages: - No Gym or Health Club - WiFi service is slow - Dinner is not that good compared to value of money - No access to the beach - to have a good view you need to have a sea view room from the 8th floor to the 10th floor - Sea view from room is only a small window
"Doesn't live up to expectations of a western hotel"
Nice lobby and very friendly staff, but the rooms are run down - including old towels - and the beds are not comfortable - couldn't sleep and ended up moving to another hotel after a few nights. The outdoor bar area is beautiful, but lots of mosquitoes. The pool is clean.
Booked Novotel through Jet and Bookings.com for the trip to Dakar. Had high expectations knowing it was Novotel but it was kind of Average Hotel. Hotel liked very old and rooms are small. Hotel staff was courteous and helpful. Food options are limited for Indian vegetarians and you may have to order food from outside.
"Quick in and out trip"
The property is well placed near the town center. Good facilities, neat and clean. The views from the room are pretty good. Food was appetizing. Airport pick up and drop was provided, even when I had a 6.30 morning flight.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 7:00 AM