of TripAdvisor Travelers recommend this hotel
"hotel is probably the worst for y money that I ever stayed in"
the rooms are dark....not enough light. the sheets and towels feel like they haven't been washed between guest uses.The bed has a hard mattress about 4 in high that is not wide enough. I have decided not to go to Dakar anymore....
"Where were all the staff'"
One person busy for 5 minutes on arrival. No bar staff. Several times I stood at the bar for more than 5 minutes before a person appeared. Managers seem present in the morning but it seems almost like the place runs itself from afternoon onwards. Had one drink with a colleague at the outside bar before joined by a colleague. Our empty glasses had been on the table already for 20 minutes then another person joined us. After calling for someone to ask the man want he wanted he failed to even notice we were empty and when I asked if we could get a drink he said (translated) "I see you had your drink but if you wish to continue drinking...drink some more!". Now I'm not sure but from a serving staff member this is downright rude surely''
"Worth a 2-star hotel and over priced!!"
I'm a platinium member at AccorHotel club. I got a standard room because the hotel was full and I usually stay at Pullman Dakar but it's closed for renovation for 1month. The lobby is new but the rooms are very old. The carpet is disgusting (photo). The wifi is at 0.5mbit/s. Terrible for a business hotel! You can get so much better in Dakar (even in the area) for this price. I recommend not to stay here until it is renovated! (And I don't think it is planned yet!)
Rooms very nice & spacious. Restaurant indoor & outdoor very modern. Food & Beverages up to world standard and wide variety. Excellent customer service and lovely staff. Nice seaview behind hotel. Very nice hotel indeed 👌
"Worth half the number of stars"
This hotel is a 4-star Novotel unworthy: - overall very dirty hotel - standard room is 2-star equivalent - friendly personnel is very exceptional - food is below average - breakfast below 4-star average/standard - inadequate restaurant service; floors, tables and chairs general in dirty conditions - way too expensive!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 7:00 AM