of TripAdvisor Travelers recommend this hotel
Nice hotel with a very good ratio price:quality. Very near from the metro station and at walking distance from the major atractions. The staff was fine. Beware of the bikers near the hotel and in Vienna in general. You never know when one is going to cross with you in high speed and little respect for the pedestrians.
"Novotel Wien City hotel"
The location of the hotel is very good, close to metro (U1) station and supermarkets, SPAR where guests can easily get some local productions. However the restaurant facility is too small where guests need to wait in a queue every morning to have their breakfast. The varity of food is very limited. The room is somewhat equiped with a toilet with a huge, heavy door inside of room. It is unbelievely stuffy inside and difficult to open the toilet door.
"Room service is bad for a Novotel"
We stayed here a night before going to Hallstatt village. Staff at reception were ok. Check-in was smooth. Room is a bit small for 3 people (we booked triple room). Amenities in room are good. What made us unhappy was room service. It's way too bad for a Novotel. We ordered a burger as we saw a nice one in Room service menu. What we received was so bad compared to what they posted on menu. Worst is that they presented that burger on a tray what should have thrown away.
"One of best novotel hotels i have been to"
Once you step inside the hotel, starting with checking in until checking out, every thing was perfect. Cleanliness, food, house keeping, rooms and service were perfect.... i couldnt have found any better hotel... i have recommended it to nearly all my friends. Being a regular guest at Accor group hotels, this is one of the best i have every stayed in. Surly i will repeat this stay every time i go to vienna
Novotel Vienna is nicely located close to the river really close to the city centre. It is clean, the bad was comfortable. It is not a complain but I would advice the staff on the reception desc to be more welcoming at check-in.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM