of TripAdvisor Travelers recommend this hotel
I was lucky to get a renovated room, although despite that it still felt tired with old brown furniture and the outdated shower over the bath. Also despite being on the 9th floor and with double glazing there is a constant rumbling of traffic from 5.30 to midnight which meant that I had to have the noise of the heating on to drown it out. Bed was large and comfortable with good quality linens and the water pressure was good. I only had 1 interaction with the staff in the business center and the senior person spoke good English, although I was aware of many foreign guests who had complained about the overall lack of English skills, unfortunately that is the case here even in the 5 star hotels. Eating out is a definite negative as the onsite restaurant is buffet driven and around the hotel there are no other Western places except of course KFC and MacDonalds, although there is a very good café/lunch spot called Wagas. There are also no decent bars so having a drink is a trek on the MRT into the city. Location is probably the best part of the hotel and the MRT is ridiculously cheap and you can reach most of the main tourist sights from right outside of the door, although again English speaking staff do not exist but the hotel has a guide with at least the station names in English. Overall good value for money but I would not stay again as after 2 days the outside noise kept on ringing in my ears all night.
The location was very convenient with subway lines 2 and 5. Their service was very good as all the staff were kind and helpful. The rooms are good and new and very very clean. The hotel is close to lots of small snacks and breakfast shops. Highly recommend if you want to see some of the city center attractions!
Best location Excellent concierge So-so reception (need more English speaking people) More than average premier lounge Very nice and helpful housekeeping Overall a very nice stay at Novotel xinqiao, thanks Novotel team :)
"Location! Location! Location!"
The subway stations (both Line 2 & Line 5) are just right in front of the hotel, by changing to airport line from Line 2, one can be at airport in about 40 minutes (with no worries of any traffic jam). It is only a couple of stations away from Beijing Main Railway station (Line 2). The famous Wangfujing and Tiananmen are within walking distance from the hotel. Plenty of eateries are within one km radius from the Hotel, and a few shopping malls as well. The hotel offers a natural hot spring spa (with fee), a 24 hour gym, a few restaurants and a bar. The room heater is centrally controlled and I found the air to be too hot and dry, indeed I slept better on my second night by switching off the heater. The staff is polite but the service (at the restaurant) is quite slow.
"Excellent Location, Friendly Staff"
We were there on business. This was a good location only a few blocks walk to Tiananmen Square. The rooms are a bit tired but very comfortable. We booked the Club room Floor and found the service and quality quite good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM