Staff was very kind when we needed information or help.Comment of M. Derli , United States the 2016-11-12
On Feb 1 2017 my family of 4 visited Nyx. We stayed for 1 week.Upon arriving at the hotel Uliana was absolutely awesome, because our room was not ready she told us to go and get something to eat. We had booked two rooms however Uliana was able to get us a family room which we loved because we have a 14 year old and a 21 year old.Jimmy was friendly and very helpful. We were on the 4th floor her brought 4 suitcases to our rooms with no elevator. During our stay he would give my husband good advice about places to go and the safest was to get there. The food for breakfast was always great loved the buffet style. I had Plaintain and papaya everyday. The lunch menu is really good the chicken wrap with avacado amazing. My boys got sick days apart and Veronica and Eddy was extremely kind and helpful. She asked about them to make sure they were OK. One manager was not very kind when I asked if I could bring soup to my room he said that it was against policy that I could pay to order it from the menu. Only when I informed him that they got sick from something that the eat did he say that he could have someone bring some soup up. The resort was the perfect size for our family we really enjoyed our stay. It is in a very safe location. I was able to go for a morning run everyday. The beach is clean and there is security and a life gaurd at all times. We loved our stay so much we will definitely go back.
"Very nice smaller resort."
It wasn't 5 star meals, but it was OK. Could of had better variety. Very nice, simple resort. All inclusive was very reasonable. Eddy is the very best waiter!!! I'll go back just for him! Great beach.
Great staff - especially Eduardo, Victor & Joel. Thanks for your awesome service. Mercedes too! Could improve by keeping the hot tub on and hot, not lukewarm. Also could heat upper level pool to make more comfortable to swim in. Beautiful beach, decent (not awesome) food. Breakfast fare the best. Mall & many restaurants within walking distance.
"Nice Place to Stop Over At"
We stayed here for three days before leaving for home. We were met by Jhonaton and right from the start we were impressed with him and they way he dealt with us. He went over and above to make things were just right for us especially because my wife walks with a cane. Each of the employees we dealt with were exceptional they are Jimmy, Erik from the front, Eddy and Eduardo from food service these people put in the effort to make sure we had everything we needed. The only downside to this hotel is they only have one elevator and all other rooms you have to climb stairs to get to the room. This is one of the only all inclusive hotel we have been at that has only one restaurant, the food is good, but it gets repetitive even after only three days. This is an older hotel, but was very clean.
"Great boutique hotel!"
We stayed here for four days and had an absolutely fantastic time! The room, beach, pool, staff, and food were amazing. The only downside was limited activities and entertainment but there's so much to around the hotel (mall, Coco Bongo, etc.) that we didn't mind too much.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM