of TripAdvisor Travelers recommend this hotel
"Not a 5 star room, neither cleanness"
Great location, specially if you like to go to good restaurants, there are many options close by. The room wasn't what we were expecting for a 5 star hotel - the bathroom wasn't clean and we were out of hot water for a few days. Maintenance is needed and the cleaning was not good. Breakfast well served, large variety of fruits, breads, cakes, but it is served in a small, dark room, crowed all the time. On the other hand, attentive staff - beach service was good, as well as in restaurants and in pools.
"Good for kids! But requires more attention on cleaning and service!"
Great swimming-pool area, good beach access, great kids staff (they are the best) and a good gym. Cleaning is insufficient, staff not gives attention to the customers, there is no rules monitoring (customers smoking on prohibited areas, using glassine eating inside swimming-pools and using their own sounds machines) and the worst award goes to concierge attendance that really don't care about customers needs.
"Average beach resort"
This resort offers a great ocean view and a good swim pool area for both adults and kids. Rooms can be really far from the reception, which is something annoying if you are carrying lots of luggage. Staff are really nice. Hotel is a bit far from downtown and restaurants, but offers places to eat at the hotel itself.
"Best resort I've been"
The room was in front of the warmest beach I've ever been. We swam at 9pm and went straight to our room just passing by the bar. The view is just amazing! There's even a small front yard in every room in the first floor. There's also a great number of heated pools and a gym and stuff for kids and amazing breakfast and on and on. In summary, best hotel ever.
"Natal é fantástica! Cidade limpa com o povo hospitaleiro. Praias maravilhosas, restaurantes excelentes e com preço justo"
O hotel Ocean Palace é bom demais!!! Localização muito boa e o pessoal que trabalha lá sempre a disposição pra tudo. Excelente comida, preço justo, quartos limpos e a praia na frente é muito legal. The hotel Ocean Palace is awesome! Nice and clean rooms, the food served there is great, nice breakfast as well. The people working there were always friendly and the hotel has a fair price. The city of Natal is amazing. The beaches are fantastic and the few restaurants we went are really great and good price. I will come back for sure.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM