of TripAdvisor Travelers recommend this hotel
"Disappointed with the hotel, poor staff"
Unfortunately we didn't have a great experience at this hotel, stayed here for 4 days for an exhibition, on arrival it took the guy at check in 5 minutes to even look up and acknowledge us as he was too busy on his computer, check in took ages, found the room to be small and the bathroom bigger than the sleeping area. Quite a few broken items in the hotel, ice machine was broken, vending machine was broken, no sign of it being fixed over the 4 days. Check out took 20 minutes and was painfully slow, they also tried to charge for breakfast which wasn't taken, found the staff all round to be poor and lacking service. Wifi was a disaster, not working the first night which we were told about, still not working 2nd night, staff just shrugged their shoulders. Paid 50 euros for 3 drinks in the bar so was very expensive as well. On the plus side the hotel was clean and close to the exhibition centre
"A swimming pool that is difficult to swim in"
If you would like to swim, I would recommend that you ask to have the jets turned off and that they remain switched off until your swim is finished - I had a bad experience of this. Otherwise swimming in this pool is very bad for your ears.
"Ideal for business trip nearby congres centre. Walking distance"
Hotel okay. Checking out takes time. Take that into account if you are in a hurry. Can be also be busy if there is a congres. Hotel is in walking distance from congres centre. Metro to gare du Nord easy if you travel light, otherwise it is a huge challenge to get to the Gates at the metro stations.
We have just got back from our stay at this hotel. Check in and out was quick and easy. Hotel was spotlessly clean. Room was lovely, shower room was fab and the water was boiling. Breakfast had a good selection, however no beans. Lovely garden area and pool. Only downfall was the coffee machine was out all weekend and no soft drinks left in the vending machine. Hence 4 and not the 5. Would stay here again.
Friendly helpful staff, pool is amazing, absolutely beautiful hotel, very clean, close to everything you may need, we walked to the eiffels tower, stayed for 4 nights,would definitely stay again and recommend to others.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM