of TripAdvisor Travelers recommend this hotel
"Japanese hospitality lacking vpn "
It is my first time staying at Okura hotel in Shanghai. The ground and the building is indeed beautiful and the room is newly renovated and brings back memory of staying in Japan. As a monthly visitor to Shanghai, I might stay at the property again as it is an we'll kept and quiet property. A few suggestions for the management to consider: 1) install vpn so guest can access Facebook, instagram and news sites outside of China. 2) the gym equipments can been better maintained. I asked the gym assistant to add air into the exercise ball and they shrugged it off as they don't have a air pump 3) extend the hours for evening snacks at the executive salon. Closing the foods station at 630 doesn't work for busy business guests.
"Great Location, Quiet, Classy Hotel"
A very clean, elegant hotel. Excellent service all around. A great location for exploring the French Concession, with convenient metro connections. A lot of local cafes and shopping around, as well as large modern malls. The Rose Cafe has lovely buffets with special wine offers. The Japanese breakfast is also offered and very nice.
I have stayed at this hotel many times over the last 6 months and have never been disappointed. The history of this hotel is great. embodied by the frontage built between 1925 / 27 by a French architect and was the French Tennis Club. Now the tennis courts have gone to be replaced with 7 acres of magnificent gardens in the middle of Shanghai! All the rooms are great, which in winter, warm toilets seats are a blessing. The housekeeping staff are brilliant and the views superb. The restaurants are varied with a fair amount of Japanese influence, which is to be expected. The western food in the Rose cafe is varied and extensive with the staff extremely courteous and friendly. The Bars from the Sky Bar on the top floor, to the main bar on the 3rd floor resembling a Club bar with a great choice on imported and local wines. The lobby bar is great for a choice of teas and a gossip!I totally recommend this hotel to anyone.
"Service has improved - great location in FFC for good price too"
I have travelled to Shanghai over 8 times in the past calendar year, and I often stay at Okura Garden. My previous reviews have mentioned a decline in service, yet I decided to try once again and was not disappointed with Okura Garden Hotel. Emailing requests to reservation agent in advance also helped to make the stay a great one. Thankful to the staff for another great stay, and an improvement from previous stays. Great location in Former French Concession near Shanxxi S Road metro stop and Huaihai Zhong Lu.
"Excellent and located in the French Concession"
This is a very nice hotel and staff speaks English, Mandarin and Japanese as this is a Japanese hotel (hence the name). They have two restaurants for breakfast and you can choose either one. I had a room in the upper floor and the veiw was breathtaking especially at night. Around the hotel are many restaurants, malls and streets. Beautiful hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM