of TripAdvisor Travelers recommend this hotel
"Superb hotel with excellent staff"
From the moment we arrived we knew we had chosen a great hotel. Staff were very attentive, efficient and friendly. The rooms were spacious and spotless and the breakfast service was equivalent to a top class restaurant. Well located and a great base for seeing all the sights and sounds of this amazing city.
"Really enjoyable stay!"
We stayed at this lovely hotel for six nights and thoroughly enjoyed it. We had a choice of either a full Japanese breakfast set (see photo) or a buffet. The Japanese breakfast (for those with a penchant for traditional breakfast with grilled fish, egg, stewed vegetables, and an assortment of condiments) were exquisitely presented and served. Staff service was outstanding. The hotel, a former French Sports Club built in 1926, is reminiscent of Shanghai's glorious past of European influence, has an Art Deco interior that has been restored to its former splendour. It is a Hall of Fame with many international dignitaries and Chinese politicians that have grazed its banquet halls. It is also located in the center of the former French Concession District. The District has a rich and charming past and legacy which any well travelled individual interested in Chinese history would really appreciate. If one can find any fault, it would be the rooms, The mattresses are too firm which made sleeping quite uncomfortable. And given that it is late winter, with temperatures in low single digits during our stay, the bed spreads were considerably thin and inadequate. The room's thermostat was also difficult to manage as I was not able to control the temperature at leisure, and I might add that I am not a novice when it comes to electronics. In spite of the above, we had a very enjoyable stay and will most certainly return but with the hope that the issues with the rooms mentioned above are addressed in due course. THANK YOU!
"Fine Attention to Detail and Beautiful Service"
Elegant, fine attention to detail and beautiful service: Okura managed hotels are always of the very best standard. The location and setting of the Garden Hotel is amongst the best in Shanghai. And for what it offers, the prices are reasonable too.
"Very Convenient location"
Chose this Hotel for convenience to our office & reviews on Breakfast were good. We are Regular's at Okura in Bangkok. This model is not as fancy, but not as expensive either. For the price you get a clean room (I had lowest rating room) it had a clean bathroom (shower over bath / hand held devise also, with shower curtain) all toiletries & hair dryer provided. Staff were helpful - but we didn't have any issues to deal with. Breakfast had a great selection (I was looking at the western style food) they had the yummy Alpine Muesli and a few other cereal options - with all the hot breakfast options too. many fruits, pastries & donuts for the kids etc. Cuppucino was passable, just. Best benefit here was the walking / jogging track out the front. very pretty garden (belongs to hotel) front part of this place was built in early 1900's - Pretty French features everywhere. other options fro eating - Japanese of Course & one other - I didn't use. Location: 5min to station, or 10min to main shopping center/mall - many eat places in there - 5-10min taxi ride to Xintiandi (we walked in 25) Pudong airport (not the closest) 40min taxi ride (Y 150-200) but in traffic / wet weather could be up to 2.5hrs
"Is this Okura'"
Had a few pleasant stay at Okura Roppongi, Tokyo. Was expecting something similar. However, this was a totally opposite experience. Small, dirty stinky room. Not so pleasant front desk experience, feels like a fake Okura.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM