of TripAdvisor Travelers recommend this hotel
"A very good place to stay"
We really enjoyed our stay here! We stayed for a lengthy period when visiting Shanghai. I will go through various aspects of the hotel. 1. Smoking - this has been stopped in the hotel altogether. (I did not quite understand the legal position, I think it has been stopped in buildings in China' Or it will be later in the year'). This has made a massive difference, although there is a general odour of cigarettes and I think this will take some time to clear. If you want a room with no ordour of cigarettes ask for a room that did not have smoking, but I think it is going to be less of a problem 2. The room - we had a garden room on 9th floor, the view is good (although we had plenty of smog). The room was spacious with a desk and chair a couple of easy chairs. The bed is hard but we liked that. Our room was not refurbished but we did not mind that at all. The TVs had one movie channel in English which we watched from time to time and it was fine. There are plenty of hangers and storage if you need it. The bathroom- lots have been said about the toilet, you can have to heated seat on or off. It is small but fine. We had a bath and shower over it, the shower was powerful so that can be used. They have a handle on the wall by the bath so it helps if there is any mobility problems. Also there is a rubber bath mat if required 2. Pillow - I asked for a more solid pillow (the ones on the bed were very soft) well a Japanese pillow was placed on the bed, it is filled with buckwheat husks (I found this out later) . It is a bit like a stiff bean bag, but so comfortable. I used it with another thin softer pillow on top. It was so good I am now looking into buying one for home. 3. Cleaning - the housekeeping staff were excellent. Very friendly and always smiling in the morning, the cleaning was done very well which we really appreciated. If you needed any more towels or anything they came immediately. 4. Restaurant - breakfast was included in our price which was great and really worth having. It did get busy particularly at weekend and slightly later in the morning say at 9 ish. The staff on the entrance (those in suits) were very good, I prefer to have instant coffee and I asked for that with hot water, the first day it took a little while to get it but after that they had it ready every day without me having to ask, which was great. The choice of food was excellent, very good museili, excellent bread for toast, good bacon, egg frankfurter sausage, good fruit, pastries, and many more options including of course Chinese breakfast such as steamed buns, congee, I did make one suggestion that is to have baked beans this would go well with the eggs and bacon, I made this suggestion to them and they wrote it down. 5. Reception - we had some questions with our booking, we thought we would have to change rooms in the middle of our stay but they sorted this out and we stayed in the same room, some staff speak good English which is good. 6 concierge staff - one person we spoke to was able to speak English which was good when getting a taxi. 7. General environment - very good, gardens at the front which are nice to walk round, inside Art Deco lovely chandeliers several shops etc 8. Bar on the top floor- good for cocktails , good price about £8 for a cocktail. But other drinks seemed expensive for what you got , tea and water expensive. Nice to go for the view. 9. We did not use any of the facilities so cannot comment on this. Altogether I can thoroughly recommend this hotel and would definitely stay again.
This is a very beautiful historical hotel but it does not look old at all. The concierge was extremely helpful and friendly and recommended some very nice local restaurants for us. The rooms were a bit small and plain, but the heated toilet seats were very nice! Front desk did have some trouble speaking and understanding English when we checked in (a bit frustrating since this is a hotel). The hotel is located within walking distance from shops on both sides of the streets which made shopping convenient.
"Perfect mid-price hotel"
We stayed here twice recently as we journeyed back and forth within China and loved it. The breakfast buffet is among the best to be found anywhere in the world. The rooms were spacious and we had extra pillows brought immediately so we could sit up to read. We stayed once on the garden side and once on the urban view side, both great. I always take my favourite tea bags to hotels but this is the first hotel I have found which sold fresh milk in a little shop in the foyer so I had my home-from-home cuppa whenever I wanted. We even had a discount because we were guests. I would recommend in-house restaurants for service and taste but the price will not make you happy when you consider how easy it is to step out to a nearby restaurant and eat heartily for a fraction of the price. However sometimes I didn't want to move another inch after my glorious trips bargaining in the Pearl Market in Hongmei Lu or in the Clothes Market at Lujiabang Lu. My best meal for eye and taste appeal was in the roast fish restaurant in Super Brand Mall in Pudong and cheapest in its basement at the back of the supermarket where we carried out a selection of dishes to take away and eat at the airport while we waited for an internal flight, so much nicer than a dry airport bun!!!
Old Shanghai Charms with modern/upgraded amenities. Well maintained and great service. Had a pleasant experience here. Location was really good in town. It is a historic hotel located within its own garden on a major tree-lined street, near premium shopping, subway, restaurants. Well-run. Quiet, comfortable room. "With breakfast" rate an excellent value. Will be back. The backside was nothing to do with the hotel but the taxi driver in Shanghai Airport and Town.
"Great Base of Operations in Shanghai"
The OKURA Garden is a perfect base of operations in Shanghai, in the French Concession. With 4 restaurants, it takes a week to finally get a bit tired of the choice in menus. The rooms are spacious, quiet, and very comfortable. The showers are great and the toilets al all equipped in the Japanese tradition. Great in room wifi. This Hotel has a history and is proud if it. Although fixtures are dated, everything works and you feel you are just off a ritzy cruise ship in the early 1900's. Your experience is classic and delightful, with the many employees just looking for ways to make you happy. The huge indoor pool is a marvel indeed. Just wait until you see the 3 floor high wine racks on the 30th floor of the tower. Ask about the Club you can join and immediately enjoy a 10% discount on all services and consumptions during your stay. We loved our stay and it made the constant rain during our visit warmly enjoyable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM