Stayed at the Omni Berkshire for a business trip and I was extremely satisfied with this wonderful hotel. The staff is amazing. Bob's Steak and Chop House is their restaurant in the hotel and is to die for. The hotel is centrally located to all of the major tourist destinations. You won't be disappointed with your stay.
"Great stay in the heart of NYC"
We only stayed one night in NYC, but the Omni Berkshire made it a great one. We were greeted by friendly doormen, and friendly front desk staff. Of course, it was Christmas, so the lobby was beautifully decorated. Santa Claus made an appearance, for pictures along with a kids choir. Seriously though, the room was great; clean, with plenty of towels, amenities etc. No coffee maker or hair dryer, but it's NYC. Bobs Chop house charged us $8 for iced tea and $6 for a ginger ale for our daughters. That was ridiculous, as we purchased cocktails, but that is on Bobs and our server.
"We had a balcony room and there were no table and chairs."
We got Balcony room and there were no chairs to sit and enjoy the view. The room was very nice... just pricey for a balcony. The door man was rude on the day we left. He did not like that I had a driver pick me up and made some rude comments about our drivers English. We paid 25 dollars for a breakfast that was just bread and fruit.... I expect more from Omni and this place is the worse of all of the Omni resorts.
"Beautiful hotel! Great location in the city!"
Everyone from the bellman to the house staff to the restaurant staff were so accommodating and helpful. The rooms were spacious and the bed was comfortable. I stayed on the 12th floor and could not hear a lot of traffic noise. The beautiful new restaurant served a lovely lunch. Great location near Rockefeller Center.
"Great location for Christmas"
The Omni Berkshire is in a great location for enjoying Christmas in New York! Missing some of the luxury touches of its neighboring hotels but the rooms are of a decent size for New York and it's very convenient.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM