We really enjoyed this hotel, you could not have asked for a better location!! The room was very clean, bed was super comfortable. I cannot speak about the food since we did not eat at the restaurant. The staff was wonderful and very accommodating! I could not hear any people on either side of the room through the walls, but you could hear doors closing quite easily.Comment of H. Lynne , United States the 2016-10-28
Just had a fantastic few days in NYC, first time at the Omni. Good hotel in a great location with very comfy beds. Nothing outstanding about the hotel but nothing bad either. Enjoyed our visit and the location is perfect. Didn't use the bar or restaurant just slept there.
"great stay in nyc"
very convenient, clean nice size rooms. very helpful staff we were able to walk everywhere. comfy beds. great location for sighseeing. great hotel for business or pleasure. lots of dining choices and shopping close by
My second stay at this hotel in 8 months. What can I say' Friendly, helpful staff (Especially Mary in concierge who is a credit to the city and the hotel ), quiet rooms, comfy beds, top location, I cannot fault this hotel or the staff and will be returning when I next visit this fabulous city.
"Perfect Execution Top to Bottom"
Of the 100ish hotel nights I've had in the past year, the three I just spent at the Omni Berkshire Place were the best, period. The staff is super helpful and literally asks my favorite question constantly, "how can I help you". We ate everyday at Bob's actually twice one day due to the epic service from the staff. The food was devine and pricey (This ain't Raleigh), worth every penny. I can't wait to return next month!
It was my birthday whilst we were there and so we arrived to find sparkling wine and cake in the room. What a lovely surprise. The staff were lovely (apart from the female concierge who didn't seem to like Brits) and were very keen to assist in any way they could. Based on our experience, I would highly recommend
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM