"Great place and location"
We really enjoyed our stay at Omni Berkshire! The location was perfect, midtown east. The rooms were clean. the staff was very friendly. a gym inside the building. friendly conceirge staff. daily happy hour inthe reception area for clients. cant beat it!!
"Daughters wedding weekend"
Staff overwhelmed and inattentive. Management decided not to inform all out of town guests of bar and restaurant closure in spite of nearly a year advance notice. Housekeeping quality mediocre. No attempt to give special attention to wedding party.
"Stay at Omni Berkshire"
The staff was lively, location great and rooms were very nice we just had an overnight for an event and up and including the valet service was very helpful and kind. Checkin was instantaneous and so was checkout. The full size beds were a bit small so I would have preferred queens but next time I'd get a king room. The bathroom was beautiful and the closets were roomy.
"Beyond Expectations - Full Service - Luxury - Best Midtown Location Proactive Management"
We've been staying at the Omni Berkshire for years both business and pleasure. Best location and value for an upscale, full service Midtown hotel - 1 block to Rockefeller Center, St Patrick's, MoMa, Iconic 5th & Madison Avenue stores in the heart of iconic Manhattan. Room decor and amenities well thought out. Most rooms larger than typical NY hotels. Join Omni loyalty program for free WiFi, morning coffee in the room and shoes shined left outside the door for morning return. Room service delivered promptly, dry cleaning better than my own, Concierge and front door staff the best. Preparing for this visit, I had concerns the restaurant remodel wasn't finished as hoped in time for our week visit. David, the room manager reached out to us, proactively offered us an apology (who does this these days') and made every effort to make sure our visit exceeding our expectations. This hotel 's management exemplified the best in customer service We'll certainly be back soon.
"Favorite NYC stay"
The Omni Berkshire is our go-to hotel in Manhattan. We prefer a smaller property, well-located with wonderful staff and a favorable/practical rewards program. The Omni Berkshire Place and Omni brand fill the bill! They have a loyal and helpful staff who treat you like family. The location is secure and quiet with easy access to subways, shopping and sightseeing.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM