We love the Omni!! The staff are all extremely friendly, helpful and will go out of their way to help in any way possible but making you feel it's not out of their way!! We had a small issue with our first room that we were assigned, a quick call down to the front desk and a visit to the desk and we had a new room and keys by the time we got down the elevator! We go to the Omni whenever possible!!
My daughters and I stayed at the Omni Hotel in Chicago using the American Girl Package. My daughter received a kids bag as she walked into the hotel which made her feel very special. When we arrived in our room she was excited to see gifts from the American Girl Doll Store on the table. She received a doll bed, blanket, pillow, and book. In addition, that evening housekeeping brought both my daughter and her doll milk and cookies! She thought it was a great experience and one that I know we will repeat in the future!
All rooms are suites and include a wet bar, living area with TV and a desk, bedroom with another TV, and a bathroom which is equipped with everything from a hairdryer to cotton balls. Centrally located to all Michigan Ave shops and sights.
"Omni Maginificient Mile Trip"
Nice Hotel. Staff were very friendly and helpful. Wish the pool was a bit larger. Great exercise room. The food in the Hotel restaurant 676 is incredible. Prices were reasonable considering being in the heart of Chicago. Get a room on a higher floor. The view is awesome.
A group of us were there for the Cubs Convention to promote Spring Training. We've tried a lot of hotels but the Omni is our "go to" place. The location is close enough to walk anywhere for great food and / or cultural sites. The hotel rooms and staff were excellent - we will definitely be back in June and again in January
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM