"Would stay here again"
Great business if you are on business. Close to convention centre so it is quite busy. Restaurant staff isn't on the ball re service but all in all...the front desk and the door personnel made up for it.
Not as good as last year. Service was late with drink service. Check in was rushed. Didn't check status. Changed rooms for me which was great but the first room had a nasty stain on the sheets. I'm so surprised that was the status of the room.
"For the price - questionable"
The hotel is in a great location in regards to walking to restaurants, baseball stadium or the convention center... and the staff is very friendly. The rooms are disappointing. Small and needing cleaning detail.
"Great location and good service"
Room was spacious, good was good. My only complaint was they don't have many elevators, I was on the 20th floor and there was a group of about 400 there at the same time, so the waits were long and the stairs not very practical. I would stay here again - but might ask if there is a large group there as well.
"Best location with friendly staff"
Location is perfect by being near/at Gaslamp. Why is that important' Because if you are staying anywhere closer to Gaslamp - you will suffer noise pollution. Here you can get a good night's sleep in a very comfy bed. The personnel is spot-on and genuinely friendly. As expected from a five-star hotel - everything costs a fortune. FYI - The hotel is directly linked to Padres stadium.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM