of TripAdvisor Travelers recommend this hotel
"A Wonderful Hotel"
I had a wonderful stay here... My only complaint is that I thought the rooms would be larger than they were......But other than that, the hotel is a first-rate establishment.. I can recommend it highly..
"One Aldwych - 7 nights from 8 May 2017"
A fine hotel with exceptionally friendly and helpful staff who looked after us very well. Special mention must be made of (and thanks to) Ivo in the Lobby Bar, who was particularly charming. We hope to return.
This was my third stay at the hotel. Great location and great facilities. Best gym and pool in London. Also, the concierge (Chris) and all the staff at the Front Desk was flawless. Incredible experience.
"Super Location and Comfortable"
Returned here after a break of many years and found it just as good. The location couldnt be better if you need a base for a theatre trip. The rooms are very small but very well appointed. The staff are pleasant. The pool is lovely and a rarity in central London. I enjoyed my breakfast, too.
"Excellent with a few areas to improve"
We very much enjoyed our stay the One Aldwych, the staff were excellent and very eager to attend to our every need. The property is beautiful and kept in a very high standard of cleanliness, the atmosphere of the hotel was relaxed, calm, and quiet which made our stay enjoyable. Overall we were impressed with the hotel and the staff, however there were a few small areas where we felt improvements could be made. Firstly there were no tea and coffee facilities in our room and there was no information about how to acquire these. We were not sure whether we needed to order tea from the bar and request it to our room or if there was another way to get a cup of tea. We called the concierge and they kindly arranged for facilities to be brought to our room. When these arrived we were delighted with the excellent selection of teas and the very nice coffee, though we did struggle with a place to plug the kettle in as it had a short lead. Eventually we had to place it on the floor to be able to plug it in which was less than ideal. Secondly we were not able to find information on the television information system about where and when breakfast was served or how to order room service. This caused a little confusion for us, but was not a major issue. As I have said, our stay was excellent and the issues I have raised are minor niggles that if addressed would make this a five point review instead of four.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM