of TripAdvisor Travelers recommend this hotel
"The best Hotel in Belo Horizonte"
Wonderfull service, very well located hotel, a rich and filling breakfast. Luxurious accommodations, and excellent bedding clothes Staying at Ouro Minas was a fantastic experience for me. I recommend it to everyone looking for hotel in Belo Horizonte.
"Good place to stay but....."
Great beds and pillows.... However the hotel itself is a bit old.... The ac unit is great during the day BUT at night you fry... I suspect they have a central control that brings up all the units at night... All you have is a fan. The bathrooms are clean BUT our toilet needed to be serviced over 5 times and not once were we offered another room... We resorted to not flushing paper down the toilets and still we had a problem!! The shower was awesome!!! BUT since you cannot move the shower head be prepared to get your hair wet every time... Ladies..showercap is a must!! The rooms are clean BUT there is a nasty musty odor everywhere.... The staff is excellent... Most fluent in english some in Spanish.... The restaurant offers great food BUT the grilled chicken was as rubbery as the bottom of my sneakers...after sending it back twice I desisted from ordering it... Beware of the cesar salad..they put Dijon mustard dressing in it (wierd)... The cream of mushroom soup is great BUT takes over 30 minutes to prepare!!! Overall restaurant was good BUT found it a bit pricey... Room service is 24 hours BUT took forever and many times orders were not right... Stay away from the pizza... It tastes like cardboard with cream cheese and tomato sauce... In spite of all the glitches and hitches our stay was pleasant...staff was friendly and the hotel was near to where we needed to be!!! P.S. If you plan to walk, be prepared for the hills and the climbing in Belo Horizonte... Otherwise UBER service is great!!
"Business hotel "
Well located, reasonable food and very slow lift and internet connection, friendly and comfortable place. The restaurant buffet is reasonable, very good conference facilities. A good option for a easy business trip, if you need more and faster business facilities that is not your place
"Cinco Estrelas em todos os quesitos!"
Desde o primeiro minuto, até a nossa despedida, nos sentimos tão bem-vindos quanto em nossa própria casa! Com destaque para a extraordinária equipe de Recepção, todos os colaboradores do hotel foram sempre muito gentis, genuinamente sorridentes e extremamente prestativos, sem nenhuma exceção, nos deixando com a nítida sensação de 'queríamos ficar mais' e 'com certeza voltaremos'. Com uma cama maravilhosa, o quarto tem alto padrão de conforto. A cada serviço que utilizávamos, percebíamos o carinho e o profissionalismo com que tudo ali é organizado. O café da manhã é fantástico e super completo (servido das 5h às 10h da manhã, é o horário mais extenso que eu já vi, pra dizer a verdade). A celebração do réveillon provou o porquê é a melhor da cidade. As camareiras, colaboradoras de limpeza e colaboradoras de lavanderia, super atenciosas em todos os detalhes. Os recepcionistas excepcionalmente encantadores... A todos do Ouro Minas que fizeram da nossa hospedagem um momento tão prazeroso, os nossos mais sinceros agradecimentos! | From the very first minute, until our departure, we felt as welcomed as home! Highlighting the extraordinary front desk Reception team, all members of staff were very friendly at all times, genuinely smiling and extremely helpful, with not a single exception, leaving at the back of our minds the feeling of 'we really wanted to stay longer' and 'we shall definitely come back'. With a wonderful bed, the room has a high standard of comfort. At each service we've used, it was very clear the professionalism and care in which every detail is organised and provided. Breakfast is fantastic and very complete (served from 5 to 10am, most impressive time I've actually ever seen in Brazil). Their New Year's Eve celebration proved why it's the best in town. All the maids, cleaning and laundry staff also are so caring in every detail. What to say about those exceptionally kind receptionists... Well, to all Ouro Minas' staff who made of our staying such a pleasant time, our most sincere thanks!
"Very good stay"
Excellent hotel! Great cost-benefit considering it's a 5-star hotel in Belo Horizonte! Friendly staff. Great breakfast. My stay does not have nothing to complain about the hotel. Very reasonable rates too. Highly recommended!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM