Set back from Flamingo Road, Palms Place provides exclusive location on the Las Vegas Strip.
Wonderful place to stay.Comment of J. Jada , United States the 2016-10-30
Very nice room. Very friendly staff.Comment of D. Mike , United States the 2016-09-26
Amazing stay overall! Will definitely return. The palms place is stunning!Comment of M. Melissa , United States the 2016-09-17
Great room, excellent bathroom with walk in shower and huge jetted tub.Comment of H. Armin , United States the 2016-02-19
Beautiful rooms.Comment of M. Natalie , United States the 2016-01-03
Great hotelComment of S. William , United States the 2015-09-02
Chambre Magnifique!!!!Comment of P. Nicolas , France the 2014-09-21
Las Vegas Strip mit Shuttle-Bus in 10 min erreichbar, allerdings nur bis 20:00. Großes Zimmer im 50. Stock mit Balkon, mit Blick auf die Casino-Hotels und die Stadt. Ausgezeichnetes Preis-Leistungs-Verhältnis. Wir würden wieder buchen.Comment of A. Guenther , Austria the 2014-02-23
"Not even there yet!!"
I booked and paid for this hotel back on January 14,2017 thru Hotels.com for a May 2017 arrival (what a mistake!). Hotels.com,, when booking the venue states "Free Cancellation until May 1, 2017". I cancelled this reservation on Feb. 10,2017 but was only refunded 50% of the money I paid (I booked 2 rooms for 7 nights). When I called Hotels.com they told me that they do not charge for cancellations but cannot do anything about what the hotels policies are. I tried to get my total refund from the hotel but they refused to give me my full refund. When I asked them to allow us to keep 3 nights (reinstate me so I'm not out $1,056.00) they told me no because the hotel was 100% booked for that week! What poor customer service!! If the hotel is completely booked then why not fully reimburse me, they are not losing any money'''!!!! Pretty sad!! I will never book thru Hotel.com OR book a stay at Palms Place!
"Last minute upgrade to Palms Place for concert was worth it"
We originally booked a King Superior Room but decided at the last minute to upgrade to the Studio Suite at Palms Place. The upgrade was worth it. The room was much bigger and had a decent sized balcony that you could use. Having a fridge separately from the mini bar was the primary reason for the upgrade, so we could walk to the gas station across the street and buy normal priced water, pop, alcohol, etc. and keep any leftover food from restaurants. The room has a microwave, dishwasher, small mini fridge separate from the mini bar, and a small stovetop with 2 burners. Note: The rooms do not have any plates or silverware, but you can request them from the room service. The room was a good size, it was nice to spread out and not be cramped. The shower could have been bigger, but it does have a jacuzzi tub. However the drain on the tub didn't work the best, and we had to figure out how to plug in the TV ourselves. The Palms hotel and casino has 10+ restaurants including a food court with fast food. It is a bit of a jaunt from Palms Place to the casino (~5 minutes), but there are two moving sidewalks. It is close enough walking distance to the Rio casino (~0.6 miles) and the Gold Coast but you do have to cross a pretty busy and wide street. There are sidewalks but it's not the most pedestrian-friendly. It is easy to get an Uber from the downstairs of Palms Place to the strip - you don't have to walk to the casino - for ~$8-$12. There is also a shuttle you can use from the casino to the strip which runs from 11 a.m. to 8 p.m. However, it is first come first serve and only seats 14 people. We took the 11 a.m. shuttle on a Saturday and there was ~20 people in line. When attending a concert at the Pearl, you have to go out into the casino to smoke. They scan your ticket out and back in, which works out great when buying a poster or merch from the concert that you don't want to hold the whole time. You cannot bring drinks from the casino into the venue. Venue drinks are from $10-$20. The line at check-in on a Friday afternoon was pretty long. I know a lot of people have complained about the front desk service here. Everything worked out fine with our reservation, but the people in front of us asked a lot about the amenities/restaurants at the hotel and the front desk gal was not very knowledgeable. Overall we were really happy with our choice to stay at Palms Place.
"Do not stay here!!!"
Worst hote experience in my life. Bookes 2 rooms 4 months in advance and requested for them to be close to each other and to have a view if possible and when I arrived they were 32 floors apart and facing what I assume is some sort of an electrical unit. There was a constant noise inside the room which made it impossible to sleep at all. The hotel staff basically told me that if I don't like it I should buy another room and just did not care at all. I had used the cushions from the sofa and pillows from the bed to try and block out the noise, bus sadly with little difference... The room's were dirty, dusty with most light bulbs burned-out and kitchen units have had wires coming out of them. Never ever will consider staying here again!!!
"Not a good start!! "
Just got here and already the worse experience I could imagine. My company booked this place for me due to my extended 2 week stay. Got here early so room wasn't ready. I found out that someone else owns the room I booked so I can't upgrade, ask questions or expect housekeeping during my stay. Apparently we booked an Airbnb type reservation so this outside brokerage or leasing company is renting it to me. Little did i know that all of the comforts that were advertised on Expedia may or may not be available to me during my stay. Already know that my room won't be cleaned for the two weeks I'm in it, unbelievable!! All that being said there is still hope, right' No!! I am still in the lobby waiting for my room to be ready and watching guest after guest walk up with complaints and walking away disappointed. I watched the manager have a conversation with an upset guest and showed no care or interest in that guest. It's a good thing that once the counter is clear all 5 of the hotel employees can sat there, laugh and told jokes while I still wait for my room. At one point one of the girls behind the counter looked at me and laughed as though she was embarrassed. I don't blame her. I can't wait to see what's I store for me when I finally get my room. I am not a fan.
"Dishonest, unhelpful, casually racist staff; filthy rooms."
**Stay away** Better deals and values to be had in this city. Rigid and unhelpful staff who do nothing to rectify issues and seem incapable of thinking, perhaps a failure of management. Trying to report issues was in itself another waste of time, passing the buck over and over. Unsure if they even wrote anything down. Bathroom was filthy, took 36 hours for them to clean. The cheap wood floors creak and seem warped, FYI.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM
The daily resort fee of $28 is taxable (not included in quoted rate and collected by Palms Place Hotel and Spa) and includes:
- internet access
- cardio center access
- shuttle service to & from the Forum Shops
- unlimited local & toll-free calls within the U.S
- printing of boarding passes, copies, and faxes
- free in-room coffee