of TripAdvisor Travelers recommend this hotel
"Hotel with some odd quirks"
The Palomar is in some ways a typical Kimpton hotel: quirky, boutique, fun, hip, and different. BUT... there are some odd quirks that make me question a return. Upon entering the "reception desk" is two tables shaped like a V - with people leaning over the tables. It's a very odd way to register for a stay. The room was nice - and the Inner Circle upgrade was (as always) appreciated. But - I've never stayed in a hotel room before that I couldn't get dark. The shades over the bathroom window were not darkening, and since the door to the bathroom was glass - the room was always bright. I need a DARK room to sleep, so this was odd. The drain in the sink didn't drain - so there was often water in the sink, and the shower while cool - was a rainshower faucet and no door - so it's hard to get the shower warm. Staying near the elevator I worried it would be noisy - but it wasn't... at least not from the elevator. The street noise - even 13 floors up - was insane! I'm used to city hotels, but this was crazy. I stayed at the Allegro in Chicago and heard nothing.... the Palomar needs glass as thick as the Allegro. Nice hotel, but the noise andlack of darkness would make me try another space.
"Night before deployment. Perfection."
My husband and I had won a free nights stay at Hotel Palomar through a military fundraising Poker Run months ago and chose to use it the night before he deployed for 7 months. Upon our arrival we were so greatly surprised with the amazing treatment that everyone took to welcome us and make our stay absolutely memorable. The amount of care, thought and consideration that they put into the few hours my husband and I would have before he left was overwhelmingly generous and heartwarming. With such an amazing location , design , comfort and prestige already they would not have had to do anything additional to make our night special , but they did that and so much more. The personal touches that they put on our stay will never be forgotten and are so greatly appreciated. I am so incredibly proud of my husband for the service that he gives to our country and it is nothing less than beautiful how they recognized him as well. I recommend this hotel and its staff in every way possible. Thank you Hotel Palomar for a beautiful evening.
"The only Kimpton to date which disappointed me"
I usually like Kimpton hotels, but unfortunately this one was an exception. Maybe my objections are mostly personal, but I found this was a hotel I wanted to leave. Some things were good. All the staff were helpful and friendly people; the valet parking worked well and the location is great if you want to be close to the centre of things, a short walk from Gaslamp area, a little farther to Little Italy. Bad things were: unusable pool area, situated on a deck on the north side of the building so in shade all day. There was only a tiny and uncomfortable lobby area. The adjoining Saltbox bar / restaurant was a ‘free for all’, crowded and noisy most of the time. But the worst thing was the design of the hotel. The décor was so dark: black, grey and almost black were everywhere. I tell you honestly, some places were so dark in the evening that it was hard to see our way. It was almost a health hazard. Now I have no doubt that Goth Rockers and the leather and black t-shirt crowd will find this delightful, but for the rest of us, having a black on black colour scheme is just a pain. We also found it pretty depressing. The room was a Skyline King but seemed small and it was filled with annoying furniture; the TV table (black of course) was part glass and part nothing (a void) so I cannot count the times I placed something on the wrong part and it fell straight through. The room lighting was so dim we couldn’t see. The bed was hard as rock, so hard that we awoke feeling like we needed a visit to the osteopath. This is not unique but, Kimpton management - please go and check out Starwood’s heavenly bed; that is the gold standard for a hotel bed. I could go on, but the general message is that it wasn’t for me. I guess it is aimed at 20s-30s age group, which I am not, but in case you feel I am a total Old Grouch, I tell you that I do mostly like W hotels, which do a similar style but much better. Finally, the nightly free wine reception at the Palomar served some of the worst white wine I have ever drunk in California. Acid, and generally unpleasant. If you are going to give something away, then give something decent, please! I wouldn’t return here, but I would give Kimpton a try in another location, as I have had mostly far different experiences to this one.
We had a sky suite...was just ok ...not as good as photos...stained lounge suite and bed not comfy...I found it strange to have a desk in the front of reception with 3 girls on computers old food all over desks...working ...not a good look for 5 star hotel...location is downtown...will not return...
"A good Kimpton"
A solid, very central Kimpton, next to the House of Blues, with the advantages and disadvantages of being in Downton San Diego. The heavy entrance door is a gimmick, but the staff is great (special note for the servers in the not very special Saltbox). One of the best king beds I've ever slept in. Stayed in well appointed, inside view room - with obviously no view - which for some reason smelled a bit like BBQ during my entire stay. Good bathroom with rain shower, but no real door. Overall comfortable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM